Abstract
Since the twentieth century, business circles have gradually become the mainstay propelling the society progress. Answering the philosophical questions about the direction of social progress is no longer the task of governments, schools and churches only. Enterprises should also play an important role, and answer these philosophical questions with practical actions. The centennial development of enterprises has proved that the scientific and reasonable construction of the missions for enterprises to propel the social progress constitutes the foundation for enterprises to last long. In the service economy era, the top issue facing service enterprises, if they want to create profits by providing service activities, is to identify their service philosophy and answer the question on the basis and direction of enterprise’s existence and development from the philosophical perspective, including the construction of enterprises visions to show the development directions of the enterprise, identifying the social responsibilities to deal well with the relation with other social bodies and planning strategically to be a beacon of strategic thought for the service activities development.
Any army may not be deprived of its commanding officer, yet a man cannot be deprived of his will.
Confucius
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Carroll AB (1991) The pyramid of corporate social responsibility: toward the moral management of organizational stakeholders. Bus Horizons 34(4):39–48
Clark G, Johnston R, Shulver M (2000) Exploiting the service concept for service design and development. New service design. Sage, Thousand Oaks, pp 71–91
Ding Donghong (2010) Entrepreneurship
Domini A (2008) Social responsibility investment. Shanghai People’s Publishing House, Shanghai
Drucker P (2006) Innovation and entrepreneurship. China Machine Press, Beijing
Dunham RB, Pierce JL (1989) Management. Scott, Foresman, Glenview
Engardio P (2007) Beyond the Green corporation. Business Week, 29 Jan 2007, pp 50–64
Evans-Cowley J (2008) Thinking outside the big box: municipal and retailer innovations in large-scale retail. J Urban Des 13(3):329–344
Fast Retailing Co, Ltd (2009) Fast retailing CSR report 2009. Fast Retailing, CSR Department
Fitzsimmons JA, Fitzsimmons MJ (2007) Service management—operation, strategy, information technology. China Machine Press, Beijing
Gunther M (2006) The green machine. Fortune. 7 Aug 2006, pp 42–57
Han Shunping (2004) Study on competitive strategies of service enterprises. Nanjing University Press, Nanjing
Herrmann KK (2004) Corporate social responsibility and sustainable development: the European Union initiative as a case study. J Global Legal Stud 11(2):205–232
Kuang Jinyun, Cheng Qizhi (2010) Entrepreneurship and sustainable development. Inquiry into economic issues (10)
Lin Lei, Wu Guisheng (2008) Service management. Tsinghua University Press, Beijing
Moir L (2009) What do we mean by corporate social responsibility. J Manag 1(2):16–22
Song Yu (2011) Theoretical thought and practice manage of corporate social responsibilities. Jiangxi Soc Sci 32(2):102–105
Starratt RJ (1995) Leaders with vision: the quest for school renewal. Corwin Press, Thousand Oaks
Sun Xiyou (2010) The advent of service-oriented society. China Social Sciences Press,Beijing
Wu Yahui, Gu Baohua (2005) On the definition and popularization of service philosophy. Commercial Time (32)
Yan Jianping (2004) Service marketing. China Textile & Apparel Press, Beijing
Zheng Shiming (2009) Construction of social responsibilities: new horizon of public responsibilities study. Economy & Management Publishing House, Beijing
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Huo, J., Hong, Z. (2013). Service Philosophy. In: Service Science in China. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-34497-8_5
Download citation
DOI: https://doi.org/10.1007/978-3-642-34497-8_5
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-34496-1
Online ISBN: 978-3-642-34497-8
eBook Packages: Business and EconomicsBusiness and Management (R0)