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Cause Analysis of New Incidents by Using Failure Knowledge Database

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Database and Expert Systems Applications (DEXA 2012)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 7447))

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Abstract

Root cause analysis of failed projects and incidents is an important and necessary step to working out measures for preventing their recurrences. In this paper, to better analyze the causes of failed projects and incidents, we propose a novel topic-document-cause(TDC) model that reveals the corresponding relationships among topics, documents, and causes. We use the JST failure knowledge base to construct a TDC model with machine learning methods such as LDA and perceptron. The experimental results show that our approach performed better at discovering the causes of failures for projects and incidents.

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References

  1. Failure knowledge database (in Japanese), http://www.sozogaku.com/fkd/

  2. Failure Knowledge Database of Startups (in Japanese), http://www.meti.go.jp/policy/newbusiness/kikidatabase/

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© 2012 Springer-Verlag Berlin Heidelberg

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Awano, Y., Ma, Q., Yoshikawa, M. (2012). Cause Analysis of New Incidents by Using Failure Knowledge Database. In: Liddle, S.W., Schewe, KD., Tjoa, A.M., Zhou, X. (eds) Database and Expert Systems Applications. DEXA 2012. Lecture Notes in Computer Science, vol 7447. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32597-7_8

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  • DOI: https://doi.org/10.1007/978-3-642-32597-7_8

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-32596-0

  • Online ISBN: 978-3-642-32597-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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