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Providing Training in GSD by Using a Virtual Environment

  • Conference paper
Product-Focused Software Process Improvement (PROFES 2012)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 7343))

Abstract

In Global Software Development (GSD) the human factor is one of the main assets for the companies. Their efficiency in communication and collaboration, as well as their knowledge of the processes applied in GSD, can lead the companies to be more competitive.

Participants require knowing the customs and culture of other participants. Moreover they need to improve their social and interpersonal competencies such as: negotiation, teamwork, conflict resolution, time management, leadership, and communication skills using a common language.

In this paper we present a simulation-based approach for training GSD with which users can train by interacting with Virtual Agents which play a role in the development process. These Virtual Agents textually interact with users by means of a chat by simulating being people with different personalities, experiences, skills and culture.

The lessons learned in a feasibility study carried out with a group of practitioners and PhD students are also analyzed in this paper.

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Author information

Authors and Affiliations

  1. Alarcos Research Group, Institute of Information Technologies & Systems, Escuela Superior de Informática, University of Castilla-La Mancha, Paseo de la Universidad 4, 13071, Ciudad Real, Spain

    Miguel J. Monasor, Aurora Vizcaíno & Mario Piattini

Authors
  1. Miguel J. Monasor
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  2. Aurora Vizcaíno
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  3. Mario Piattini
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Editor information

Editors and Affiliations

  1. Facultad de Informática, Universidad Politécnica de Madrid, 28660 Boadilla del Monte, Madrid, Spain

    Oscar Dieste

  2. Fraunhofer Institute for Experimental Software Engineering (Fh IESE), Fraunhofer Platz 1, 67663, Kaiserslautern, Germany

    Andreas Jedlitschka

  3. Facultad de Informática,, Universidad Politécnica de Madrid, Boadilla del Monte, 28660, Madrid, España

    Natalia Juristo

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Monasor, M.J., Vizcaíno, A., Piattini, M. (2012). Providing Training in GSD by Using a Virtual Environment. In: Dieste, O., Jedlitschka, A., Juristo, N. (eds) Product-Focused Software Process Improvement. PROFES 2012. Lecture Notes in Computer Science, vol 7343. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-31063-8_16

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  • DOI: https://doi.org/10.1007/978-3-642-31063-8_16

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-31062-1

  • Online ISBN: 978-3-642-31063-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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