Abstract
In order to be able to flexibly adjust a company’s business processes (BPs) there is an increasing interest in flexible Process-Aware Information Systems (PAISs). This increasing flexibility, however, typically implies decreased user guidance by the PAIS and thus poses additional challenges to its users. This work proposes a recommendation system which assists users during process execution to optimize performance goals of the processes. The recommendation system is based on a constraint-based approach for planning and scheduling the BP activities and considers both the control-flow and the resource perspective.
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Barba, I., Weber, B., Del Valle, C. (2012). Supporting the Optimized Execution of Business Processes through Recommendations. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds) Business Process Management Workshops. BPM 2011. Lecture Notes in Business Information Processing, vol 99. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-28108-2_12
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DOI: https://doi.org/10.1007/978-3-642-28108-2_12
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-28107-5
Online ISBN: 978-3-642-28108-2
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