Abstract
This experience report illustrates the implementation of metrics about rework in Complex Systems Design and Management at Thales Airborne Systems. It explains how models and quantification of rework contribute to reduce waste in development processes.
This paper is based upon our real experiences. Therefore, it could be considered as an industrial contribution to share this concept in Systems / Products Development and Engineering.
This experience report describes an achieved example of metrics and its positive impacts on Defense & Aeronautics Systems. However, this document proposes a scientific way to implement our results in other companies. Clues are also given to apply this methodology through a Lean Engineering approach.
Finally, key factors of success and upcoming steps are described to further improve the performance of Complex Systems Design and Management.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Womack, J.P., Jones, D.T.: Lean thinking (1996)
Poppendieck, T., Mary: Lean Software Devpt, Agile toolkit (2003)
Crosby, P.B.: Quality is Free (1979)
Terrien, O.: Incose 2010: The Lean Journey (2010), http://www.thalesgroup.com/Lean_Engineering_Incose2010.aspx
Cooper, K.G., Mullen, T.W.: The Swords & Plowshoes. The Rework Cycles of Defense Software (2007)
Gilles, H.: Thales, Problem & Change Report Management with ClearQuest Tool (2007)
Crosstalk: The journal of defense software engineering 16/3 (2003)
Oppenheim, B.: « Incose 2010, WG Lean for SE (2010), http://cse.lmu.edu/about/graduateeducation/systemsengineering/INCOSE.htm
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer Berlin Heidelberg
About this paper
Cite this paper
Tonnellier, E., Terrien, O. (2012). “Rework: Models and Metrics”. In: Hammami, O., Krob, D., Voirin, JL. (eds) Complex Systems Design & Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-25203-7_8
Download citation
DOI: https://doi.org/10.1007/978-3-642-25203-7_8
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-25202-0
Online ISBN: 978-3-642-25203-7
eBook Packages: EngineeringEngineering (R0)