Abstract
As business processes, services and relationships, are now recognized as key organizational assets, the demand for the so-called boundary-spanning roles and process-aware professionals is continuing to grow. The world-wide demand for these roles will continue to increase, fueled by the unprecedented interest in Business Process Management (BPM) and the other emerging cross-functional disciplines. This, in turn, creates new opportunities, as well as some unforeseeable challenges for BPM education, both in university and industry. This paper reports on an analysis of the current BPM offerings of Australian universities. It presents a critical review of what is taught and how it is taught, and identifies a series of gaps and concerns. Explanations and recommendations are proposed and a call made for BPM educators worldwide, for urgent action.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Bandara, W., Rosemann, M., Davies, I., Tan, C.: A Structured Approach to Determining Appropriate Content for Emerging Information systems Subjects: An Example from BPM Curricula Design. In: Australasian Conference on Information Systems, Toowoomba, Australia (2007)
Gartner: Meeting the Challenge: The, CIO Agenda. Gartner Executive Programs, pp. 1–7 (2009)
Amoroso, D.L.: Developing a model to understand reengineering project success. IEEE, Los Alamitos (1998)
Grover, V., Teng, J., Segars, A.H., Fiedler, K.: The influence of information technology diffusion and business process change on perceived productivity: The IS executive’s perspective. Information & Management 34, 141–159 (1998)
Raymond, E.M., Coleman Jr., H.J., Creed, W.E.D.: Key to success in cooperate redesign. California Management Review (1995)
Hill, J.B., Sinur, J., Flint, D., Melenovsky, M.J.: Gartner’s Position on Business Process Management. Gartner Research reports. Gartner (2006)
Olding, E., Rosser, B.: Getting Started With BPM, Part 3: Understanding Critical Success Factors. In: Reports, G.R. (ed.) Gartner (2007)
Hung, R.Y.Y.: Business Process Management as Competitive Advantage: a Review and Empirical Study. Total Quality Management 17, 21–40 (2006)
Henry, P.: Process-centricity and the Business Analyst’s NEW Role. BPTrends (2010)
Gartner: Who’s Who in Business Process Management Consulting and System Integration. In: Cantara, M. (ed.) Gartner Research (2009)
Gartner: Creating enterprise leverage: the 2007 CIO agenda. EXPPremier Report (2007)
Seethamraju, R.: Process Orientation to Business Students – Enabling Role of Enterprise Systems in Curriculum. In: Australasian Conference on Information Systems, Toowoomba, Australia (2007)
Bandara, W., Indulska, M., Chong, S., Sadiq, S.: Major Issues in Business Process Management: An Expert Perspective. In: European Conference on Information Systems, ECIS 2007 (2007)
Curtis, D., McKenzie, P.: Employability Skills for Australian Industry: Report to Business Council of Australia and Australian Chamber of Commerce and Industry. Australian Council for Educational Research, Camberwell (2001)
Topi, H., Valacich, J.S., Kaiser, K., Nunamaker Jr., J.F., Sipior, J.C., Vreede, G.d., Wright, R.T. (eds.): Association for Information Systems: Curriculum Guidelines for Undergraduate Degree Programs in Information Systems. Association for Computing Machinery, New York (2009)
Olding, E.: Case Study: ’Try Before You Buy’ Pays Off When Hiring BPM Talent. Gartner Research. Gartner (2008)
Jeston, J., Nelis, J.: Business Process Management: Practical Guidelines to Successful Implementations. Butterworth-Heinemann, Butterworth (2006)
Sadiq, S., Indulska, M., Bandara, W., Chong, S.: Major Issues in Business Process Management: A Vendor Perspective. In: Pacific Asian Conference on Information Systems (PACIS 2007), Auckland, New Zealand (2007)
Harmon, P. (ed.): Business Process Change. A Guide for Business Managers and BPM and Six Sigma Professionals. Morgan Kaufman Publishers, Amsterdam (2007)
Bruin, T.D.: Business Process Management: A Formative Maturity Model and Theory on Progression. PhD Thesis. Queensland University of Technology, Brisbane (2009)
Bandara, W., Indulska, M., Sadiq, S., Chong, S.: Major Issues in Business Process Management: An Expert Perspective. In: Österle, H., Schelp, J., Winter, R. (eds.) 15th European Conference on Information Systems, pp. 1240–1251. University of St. Gallen, St. Gallen (2007)
Harmon, P., Wolf, C.: The State of Business Process Management. In: BPTrends (ed.): BPTrends (2010)
Miles, M., Huberman, M. (eds.): Qualitative Data Analysis - An expanded Sourcebook. Sage Publications, Thousand Oaks (1994)
Gartner: New Roles and New Competencies: Blurring Boundaries. Gartner Repor. Gartner Research (2006)
Bostok, S.J. (ed.): Designing Web-based Instructions for Active learning. Educational Technology Publications, New Jersey (1997)
Ramsden, P.: Learning to Teach in Higher Education. Taylor and Francis Group, Abington (2003)
Biggs, J.: Teaching for Quality Learning at University. Open University Press, Buckingham (1999)
Michaelson, L.K., Knight, A.B., Fink, L.D. (eds.): Team-Based Learning. Stylus Publishing, Sterling (2004)
Wassermann, S. (ed.): Getting down to cases: learning to teach with case studies. Teachers College Press, New York (1993)
Ericsson, K.A., Prietula, M.J., Cokely, E. (eds.): The Making of an Expert (2007)
TUN: Teradata University Network, http://www.teradatauniversitynetwork.com
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Marjanovic, O., Bandara, W. (2011). The Current State of BPM Education in Australia: Teaching and Research Challenges. In: zur Muehlen, M., Su, J. (eds) Business Process Management Workshops. BPM 2010. Lecture Notes in Business Information Processing, vol 66. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-20511-8_69
Download citation
DOI: https://doi.org/10.1007/978-3-642-20511-8_69
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-20510-1
Online ISBN: 978-3-642-20511-8
eBook Packages: Computer ScienceComputer Science (R0)