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Corporate Culture in Line with Business Process Orientation and Its Impact on Organizational Performance

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Business Process Management Workshops (BPM 2010)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 66))

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Abstract

Business process orientation can be interpreted as the organizational approach making business processes the platform for organizational structure, strategic planning, and information technology. While recent research focused on the question whether process-oriented organizational design impacts firm performance, there is a lack of studies measuring the construct of process orientation by means of whether the process approach is actually lived in the organization. This paper empirically explores the relationship between a corporate culture in line with business process orientation and firm performance in industrial settings. The empirical evidence indicates that firms which actually live the process approach are outperforming other firms in terms of financial firm performance, delivery time, and delivery reliability.

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Author information

Authors and Affiliations

  1. Campus 02 University of Applied Sciences, Austria

    Markus Kohlbacher, Stefan Gruenwald & Ernst Kreuzer

Authors
  1. Markus Kohlbacher
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  2. Stefan Gruenwald
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  3. Ernst Kreuzer
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Editor information

Editors and Affiliations

  1. Stevens Institute of Technology, Howe School of Technology Management, 07030, Hoboken, NY, USA

    Michael zur Muehlen

  2. Department of Computer Science, University of California, 93106-5110, Santa Barbara, CA, USA

    Jianwen Su

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Kohlbacher, M., Gruenwald, S., Kreuzer, E. (2011). Corporate Culture in Line with Business Process Orientation and Its Impact on Organizational Performance. In: zur Muehlen, M., Su, J. (eds) Business Process Management Workshops. BPM 2010. Lecture Notes in Business Information Processing, vol 66. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-20511-8_2

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  • DOI: https://doi.org/10.1007/978-3-642-20511-8_2

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-20510-1

  • Online ISBN: 978-3-642-20511-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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