Abstract
This chapter focuses on several initiatives carried out in Europe and in Italy in the last years; such initiatives are analyzed under the socio-economic point of view, providing quantitative measures that are behind the decisions previously described in the book.
This chapter is authored by Guido M. Rey (Scuola Superiore Sant’Anna di Pisa, Italy) and Sandro Clementi (formerly CNIPA, Italy).
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Notes
- 1.
A list of benchmarking indicators has been defined and set out in the i2010 benchmarking framework endorsed by the i2010 High Level Group in April 2006.
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Viscusi, G., Batini, C., Mecella, M. (2010). eGovernment Initiatives in Italy. In: Information Systems for eGovernment. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13571-2_12
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DOI: https://doi.org/10.1007/978-3-642-13571-2_12
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