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The Interconnectivity of Planning and Shop Floor: Case Description and Relocation Analysis

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Behavioral Operations in Planning and Scheduling

Abstract

This chapter provides a detailed description of the planning situation within a manufacturer of office furniture. The description provides much insight into the reality of planning and rescheduling, including the dynamic relation between planning and the shop floor. A quasi-experiment is reported in which the planning department has been relocated closer to the shop floor. Expectations before and experiences after the relocation are measured and reported. Although no significant changes in communication behavior are observed, both planners and shop floor foremen perceived positive consequences of the relocation.

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Acknowledgement

The authors thank Desk&Storage for its willingness to participate in this research and Stephan Keuper for contributing to the data collection and analyses.

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Correspondence to Wout van Wezel .

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De Snoo, C., van Wezel, W. (2010). The Interconnectivity of Planning and Shop Floor: Case Description and Relocation Analysis. In: Fransoo, J., Waefler, T., Wilson, J. (eds) Behavioral Operations in Planning and Scheduling. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13382-4_3

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