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Building Decision Support Systems for Acceptance

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Behavioral Operations in Planning and Scheduling

Abstract

Production planning and control fulfill a crucial role in enterprises. Planning and scheduling activities are very complex, and take place within the enterprise and across the entire supply chain in order to achieve high quality products at lower cost, lower inventory and higher levels of customer service. Since the information that has to be processed in planning and scheduling functions is very complex information technology is used extensively to support these functions. In the field of manufacturing planning and control Decision Support Systems (DSS) are used. Those are also known as Advanced Planning Systems (APS).

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Notes

  1. 1.

    Note that the trust related measures are coded with two up to four letters. These abbreviations will appear frequently throughout the following text.

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Authors and Affiliations

  1. Department of Factory Planning and Factory Management, Chemnitz University of Technology, Chemnitz, Germany

    Ralph Riedel & David Jentsch

  2. School of Industrial Engineering, Eindhoven University of Technology, Eindhoven, The Netherlands

    Jan Fransoo & Vincent Wiers

  3. School of Applied Psychology, University of Applied Sciences Northwestern Switzerland, Olten, Switzerland

    Katrin Fischer

  4. Université de Toulouse, Toulouse, France

    Julien Cegarra

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  1. Ralph Riedel
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  2. Jan Fransoo
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  3. Vincent Wiers
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  4. Katrin Fischer
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  5. Julien Cegarra
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  6. David Jentsch
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Correspondence to Ralph Riedel .

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  1. BETA Research School, Eindhoven University of Technology, Eindhoven, 5600 MB, Netherlands

    Jan C. Fransoo

  2. Northwestern Switzerland, School of Applied Psychology, University of Applied Sciences, Riggenbachstrasse 16, Olten, 4600, Switzerland

    Toni Waefler

  3. , Human Factors Group, University of Nottingham, Nottingham, NG7 2RD, United Kingdom

    John R. Wilson

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Riedel, R., Fransoo, J., Wiers, V., Fischer, K., Cegarra, J., Jentsch, D. (2010). Building Decision Support Systems for Acceptance. In: Fransoo, J., Waefler, T., Wilson, J. (eds) Behavioral Operations in Planning and Scheduling. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13382-4_11

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