Abstract
Despite many improvements to IT support for executives, they still complain that executive information systems (EIS) bear little relevance to their management task and fail even more to accommodate their working style. This indicates that business issues should more strongly drive requirements for next-generation EIS. The article contributes to such an EIS design by systematically developing requirements criteria that are more business driven than the state-of-the-art. To do so, requirements lists of EIS, structural models of user satisfaction and technology acceptance are evaluated with criteria derived from the requirements engineering discipline. The findings show a dual gap: as the rigor of the models increases, they become less relevant for practice. In comparison, the requirements lists demonstrate relevance, but do not evidence strong rigor. To bridge this gap, this article applies the principle of economic efficiency to balance scientific rigor with relevance for practice. A case demonstrates a first implementation and helps to evaluate the results of this article by using the same criteria as for the state-of-the-art reflection. The findings should lead to better next-generation EIS design and should also be applicable to IS in general.
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Mayer, J.H., Marx, F. (2010). Systematic Development of Business-Driven Requirements – Using Next-Generation EIS Design as an Example. In: Winter, R., Zhao, J.L., Aier, S. (eds) Global Perspectives on Design Science Research. DESRIST 2010. Lecture Notes in Computer Science, vol 6105. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13335-0_35
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DOI: https://doi.org/10.1007/978-3-642-13335-0_35
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