Abstract
This paper reports from a study of two projects concerning the evaluation of commercial mobile incident support systems. Based on data from ethnographic fieldwork and field experiments, key issues and critical lessons learned from these projects are outlined.
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© 2009 Springer-Verlag Berlin Heidelberg
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Landgren, J. (2009). Critical Lessons Learned: Evaluation of Commercial Mobile Incident Support Systems. In: Löffler, J., Klann, M. (eds) Mobile Response. Mobile Response 2008. Lecture Notes in Computer Science, vol 5424. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-00440-7_12
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DOI: https://doi.org/10.1007/978-3-642-00440-7_12
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-00439-1
Online ISBN: 978-3-642-00440-7
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