Skip to main content

Representing and Retrieving Knowledge Artifacts

  • Conference paper
Practical Aspects of Knowledge Management (PAKM 2008)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 5345))

Included in the following conference series:

Abstract

This paper recommends a structure to represent and a method to retrieve knowledge artifacts for repository-based knowledge management systems. We describe the representational structure and explain how it can be adopted. The structure includes a temporal dimension, which encourages knowledge sharing during knowledge creation. The retrieval method we present is designed to benefit from the representational structure and provides guidance to users on how many terms to enter when creating a query to search for knowledge artifacts. The combination of the structure and the retrieval method produces an adequate strategy for knowledge sharing that guides targeted users toward best results.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Holsapple, C.W., Joshi, K.D.: Organizational Knowledge Resources. Decision Support Systems 31(1), 39–54 (2001)

    Article  Google Scholar 

  2. Davenport, T.H., Prusak, L.: Working knowledge: How Organizations Manage what they Know. Harvard Business School Press, Boston (1998)

    Google Scholar 

  3. Weber, R., Aha, D.W., Becerra-Fernandez, I.: Intelligent Lessons Learned Systems. Expert Systems with Applications 20(1), 17–34 (2001)

    Article  Google Scholar 

  4. Marshall, C., Prusak, L., Shpilberg, D.: Financial Risk and the Need for Superior Knowledge Management. California Management Review 38(3), 77–101 (1996)

    Article  Google Scholar 

  5. Szulanski, G.: Exploring Internal Stickiness: Impediments to the Transfer of Best Practice within Firms. Strategic Management Journal 17, 27–44 (special issue, 1996) (Winter)

    Article  Google Scholar 

  6. Atwood, M.E.: Organizational Memory Systems: Challenges for Information Technology. In: 35th Annual Hawaii International Conference on System Sciences. IEEE Press, Los Alamitos (2002)

    Google Scholar 

  7. Disterer, G.: Individual and Social Barriers to Knowledge Transfer. In: 34th Annual Hawaii International Conference on System Sciences. IEEE Press, Los Alamitos (2001)

    Google Scholar 

  8. Weber, R.O.: Addressing Failure Factors in Knowledge Management. Electronic Journal of Knowledge Management 5(3), 333–346 (2007)

    Google Scholar 

  9. Secchi, P., Ciaschi, R., Spence, D.: A Concept for an ESA Lessons Learned System. In: Secchi, P. (ed.) Alerts and LL: An Effective way to prevent failures and problems (Technical Report WPP-167), ESTEC, Noordwijk, pp. 57–61 (1999)

    Google Scholar 

  10. Aha, D.W., Weber, R. (eds.): Intelligent Lessons Learned Systems: Papers from the AAAI Workshop (Technical Report WS-00-03). AAAI Press, Menlo Park (2000)

    Google Scholar 

  11. Ashley, K.D.: Applying Textual Case-based Reasoning and Information Extraction in Lessons Learned Systems. In: Aha, D.W., Weber, R. (eds.) Intelligent Lessons Learned Systems: Papers from the 2000 Workshop (Technical Report WS-00-03). AAAI Press, Menlo Park (2000)

    Google Scholar 

  12. Everett, J.O., Bobrow, D.G.: Resolving Redundancy: A Recurring Problem in a Lessons Learned System. In: Aha, D.W., Weber, R. (eds.) Intelligent Lessons Learned Systems: Papers from the AAAI Workshop (Technical Report WS-00-03), pp. 12–16. AAAI Press, Menlo Park (2000)

    Google Scholar 

  13. Weber, R.O., Aha, D.W.: Intelligent Delivery of Military Lessons Learned. Decision Support Systems 34(3), 287–304 (2003)

    Article  Google Scholar 

  14. Levin, B.: English Verb Classes and Alternations: A Preliminary Investigation. University of Chicago Press, Chicago (1993)

    Google Scholar 

  15. Weber, R.O., Morelli, M.L., Atwood, M.E., Proctor, J.M.: Designing a Knowledge Management Approach for the CAMRA Community of Science. In: Reimer, U., Karagiannis, D. (eds.) PAKM 2006. LNCS (LNAI), vol. 4333, pp. 315–325. Springer, Heidelberg (2006)

    Chapter  Google Scholar 

  16. Weber, R.O., Gunawardena, S., MacDonald, C.: Horizontal Case Representation. In: Althoff, K.-D., Bergmann, R., Minor, M., Hanft, A. (eds.) ECCBR 2008. LNCS (LNAI), vol. 5239, pp. 548–561. Springer, Heidelberg (2008)

    Chapter  Google Scholar 

  17. Spink, A., Wolfram, D., Jansen, M., Saracevic, T.: Searching the Web: The Public and their Queries. Journal of the American Society for Information Science and Technology 52, 226–234 (2001)

    Article  Google Scholar 

  18. Lemur Project. Lemur Language Modeling Toolkit. University of Massachusetts and Carnegie Mellon University, http://www.lemurproject.org/

  19. Alexander, C., Ishikawa, S., Silverstein, M., Jacobson, M., Fiksdahl-King, I., Angel, S.: A Pattern Language: Towns, Buildings, Construction. Oxford University Press, New York (1977)

    Google Scholar 

  20. Alexander, C.: The Timeless Way of Building. Oxford University Press, New York (1979)

    Google Scholar 

  21. Bobrow, D.G., Whalen, J.: Community Knowledge Sharing in Practice: The Eureka Story. Journal of the Society for Organizational Learning 4(2), 47–59 (2002)

    Google Scholar 

  22. Orr, J.E.: Talking About Machines: An Ethnography of a Modern Job. ILR Press, Ithaca (1996)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2008 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Weber, R., Gunawardena, S., Abraham, G. (2008). Representing and Retrieving Knowledge Artifacts. In: Yamaguchi, T. (eds) Practical Aspects of Knowledge Management. PAKM 2008. Lecture Notes in Computer Science(), vol 5345. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-89447-6_10

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-89447-6_10

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-89446-9

  • Online ISBN: 978-3-540-89447-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics