Abstract
In enterprise systems projects, modeling is used both to configure the application and work out more efficient work processes. Due to the complexity and volatility of the domain, these projects tend to be very expensive and can easily fail and threaten the whole existence of the enterprise. This paper emphasizes the use of models in these projects and exposes some of the challenges they need to deal with. We present some recent work that may help us apply conceptual modeling more successfully when developing new business processes and configuring new systems. In particular we discuss how models may be expanded with performance-related information that is needed to assess the quality of the business processes supported by the computerized enterprise system.
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Gulla, J.A. (2007). Using Models in Enterprise Systems Projects. In: Krogstie, J., Opdahl, A.L., Brinkkemper, S. (eds) Conceptual Modelling in Information Systems Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-72677-7_7
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DOI: https://doi.org/10.1007/978-3-540-72677-7_7
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