Abstract
The successful and effective mobile services of the future will be those that meet the needs of users. Therefore, any mobile service design project must have the needs of users paramount in its thinking. In order to keep the characteristics and needs of a user population to the fore throughout design and development, the technique of Personas is examined. This technique involves creating a set of composite characters to represent a target population. An obvious challenge is the choice of the set of Personas to represent a given population. This paper discusses how this choice might be made on the basis of a statistical analysis of a user population.
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© 2003 Springer-Verlag Berlin Heidelberg
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Greaney, J., Riordan, M. (2003). The Use of Statistically Derived Personas in Modelling Mobile User Populations. In: Chittaro, L. (eds) Human-Computer Interaction with Mobile Devices and Services. Mobile HCI 2003. Lecture Notes in Computer Science, vol 2795. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-45233-1_50
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DOI: https://doi.org/10.1007/978-3-540-45233-1_50
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-40821-5
Online ISBN: 978-3-540-45233-1
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