Abstract
One challenge confronting web site designers is to provide effective navigational support. Supplemental navigation tools such as sitemaps are frequently included on web sites to support navigation. However, there is a lack of empirically based guidelines for designers of such tools. This paper reports an empirical investigation into the factors influencing the decision by users to select sitemaps or search tools. The study establishes a relationship between goal specificity and user selection of sitemap and search tools providing a basis for the design of further investigations into the usability and design of such tools.
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© 2004 Springer-Verlag Berlin Heidelberg
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Pilgrim, C.J., Lindgaard, G., Leung, Y.K. (2004). Factors Influencing User Selection of WWW Sitemaps. In: Masoodian, M., Jones, S., Rogers, B. (eds) Computer Human Interaction. APCHI 2004. Lecture Notes in Computer Science, vol 3101. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-27795-8_67
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DOI: https://doi.org/10.1007/978-3-540-27795-8_67
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-22312-2
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