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The Information Technologies in the Competitiveness of the Tourism Sector

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Proceedings of the International Conference on Information Technology & Systems (ICITS 2018) (ICITS 2018)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 721))

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Abstract

This article seeks to reflect on the changes in tourism in the digitalization era. Regarding the tourism industry, the development of technology and the internet have been an asset. The adoption of information and communication technologies has led to changes in the way of communication with the individual or institutional clients and enables the adoption of innovative business models and electronic sales channels of tourism products. It is crucial the information about demand/tourists, tourist destinations, amenities, availability, pricing, geographic information and weather, supply and transport, information about companies, intermediaries and competitors; trends in the tourism market, prices, products and tourist packages, Marketing Organization of tourist destinations, trends in the industry, size and nature of tourism, as well as policies and development plans. The role of the ICT in tourism has become an essential tool in today’s world of quick information.

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Author information

Authors and Affiliations

  1. School of Hospitality and Tourism, Polytechnic Institute of Porto, Porto, Portugal

    Pedro Liberato & Dália Liberato

  2. Porto Accounting and Business School, Polytechnic Institute of Porto, Porto, Portugal

    António Abreu

  3. Faculty of Business Sciences and Tourism, University of Vigo, Vigo, Spain

    Elisa Alén-González

  4. Informatics Engineering Department, Coimbra University, Coimbra, Portugal

    Álvaro Rocha

Authors
  1. Pedro Liberato
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  2. Dália Liberato
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  3. António Abreu
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  4. Elisa Alén-González
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  5. Álvaro Rocha
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Corresponding author

Correspondence to Pedro Liberato .

Editor information

Editors and Affiliations

  1. DEI/FCT, Universidade de Coimbra, Coimbra, Portugal

    Álvaro Rocha

  2. Systems Department, Universidad Estatal Península de Santa Elena, La Libertad, Ecuador

    Teresa Guarda

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Liberato, P., Liberato, D., Abreu, A., Alén-González, E., Rocha, Á. (2018). The Information Technologies in the Competitiveness of the Tourism Sector. In: Rocha, Á., Guarda, T. (eds) Proceedings of the International Conference on Information Technology & Systems (ICITS 2018). ICITS 2018. Advances in Intelligent Systems and Computing, vol 721. Springer, Cham. https://doi.org/10.1007/978-3-319-73450-7_9

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  • DOI: https://doi.org/10.1007/978-3-319-73450-7_9

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-73449-1

  • Online ISBN: 978-3-319-73450-7

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