Abstract
Caller localisation is a key factor for the success of some emergency request to PSAP (Public Safety Answering Point). The article examines the state of the art of the caller localisation across several situations and technologies. In the end will be detailed a commercial and innovative solution in this field called FlagMii proposed by the Regola company that suits the localisation needs of PSAP when the caller use a mobile phone for a service request.
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References
EENA Operations Document - Mobile Handset Requirements Communication to Emergency services, section 1
EENA Operations Document - Caller Location in Support of Emergency Services, section 6.6
HeERO Project. http://www.heero-pilot.eu/view/en/ecall.html
See standards EN 16072 and EN 16062
EENA Operations Document - 112 Smartphones Apps
EENA Case Study Document - Advanced Mobile Location (AML) in the UK
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Lanziani, B., Biolè, M. (2018). Recent Advances in Caller Localisation for Public Safety Answering Point. In: Szewczyk, R., Havlik, D. (eds) Recent Trends in Control and Sensor Systems in Emergency Management. Advances in Intelligent Systems and Computing, vol 675. Springer, Cham. https://doi.org/10.1007/978-3-319-70452-4_5
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DOI: https://doi.org/10.1007/978-3-319-70452-4_5
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