Abstract
In order for employees to feel good, have good health and be productive, a constructive psychosocial working environment is important. (Bakker & Demerouti, 2014; Christensen, 2008; Christensen, Aronsson, Clausen, Hakanen, & Vivoll Straume, 2012). Good leadership, a well-designed job, and working conditions that promotes work engagement and good performance, is important in achieving this. Organizations usually initiate top-down governed interventions to increase motivation, to decrease sickness absenteeism, and to increase performance. However, they do not always get the expected results (Aust, Rugulies, Finken, & Jensen, 2010). Many organizations also find that the bottom-up-processes of engagement and performance, driven by the employees themselves, combined with equivalent processes driven by the management, to be more useful. One kind of bottom-up processes is job crafting, where the employees themselves form the job in such a way that it is perceived as more engaging. Leadership can stimulate job crafting by promoting the right work conditions for their employees. Job crafting can be understood as a type of proactive behavior where the employees themselves takes the initiative to change the level of demands and resources to make their job more meaningful, engaging, and satisfying. In this chapter, we will first explain what work engagement is, as well as the theoretical background. Second, we will examine the concept of job crafting. Finally, we will give some tips on how one can work with job crafting in practice.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Airila, A., Hakanen, J. J., Schaufeli, W. B., Luukkonen, R., Punakallio, A., & Lusa, S. (2014). Are job and personal resources associated with work ability 10 years later? The mediating role of work engagement. Work and Stress, 28(1), 87–105. doi:10.1080/02678373.2013.872208.
Aust, B., Rugulies, R., Finken, A., & Jensen, C. (2010). When workplace interventions lead to negative effects: Learning from failures. Scandinavian Journal of Public Health, 38(3), 106–119. doi:10.1177/1403494809354362.
Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22, 309–328.
Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. The Career Development International, 13(3), 209–223.
Bakker, A. B., & Demerouti, E. (2014). Job demands-resources theory. In I P. Y. Chen, & C. L. Cooper (Eds.), Work and wellbeing: wellbeing: A complete reference guide (Vol. III; pp. 37–64). Chichester, UK: Wiley-Blackwell.
Bakker, A., Hakanen, J., Demerouti, E., & Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of Educational Psychology, 99(2), 274–284.
Bakker, A. B., Tims, M., & Derks, D. (2012). Proactive personality and job performance: The role of job crafting and work engagement. Human Relations, 65, 1359–1378. doi:10.1177/0018726712453471.
Berg, J. M., Dutton, J. E., & Wrzesniewski, A. (2013). Job crafting and meaningful work. In: I B. J. Dik, Z. S. Byrne, & M. F. Steger (Eds.), Purpose and meaning in the workplace (pp. 81–104). Washington, DC: American Psychological Association.
Berg, J. M., Grant, A. M., & Johnson, V. (2010). When callings are calling: Crafting work and leisure in pursuit of unanswered occupational callings. Organization Science, 21(973), 994. doi:10.1287/orsc.1090.0497.
Christensen, M. (2008). Positive factors at work—the first report of the Nordic project (TemaNord 2008:501). Copenhagen: Nordic Council of Ministers.
Christensen, M., Aronsson, G., Clausen, T., Hakanen, J., & Vivoll Straume, L. (2012). Building engagement and healthy organisations. A test of the Nordic questionnaire on Positive Organisational psychology (N-POP) (p. 549). TemaNord.
Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64, 89–136. doi:10.1111/j.1744-6570.2010.01203.x.
Crawford, E. R., LePine, J. A., & Rich, B. L. (2010). Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psychology, 95(5), 834–848.
Demerouti, E. (2014). Design your own job through job crafting. European Psychologist, 19(4), 237–247. doi:10.1027/1016-9040/a000188.
Demerouti, E., Bakker, A. B., Nachreiner, F. & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86, 499–512. http://dx.doi.org/10.1037/0021-9010.86.3.499.
Ghitulescu, B. E. (2007). Shaping tasks and relationships at work: Examining the antecedents and consequences of employee job crafting (Doctoral dissertation). Retrieved from http://etd.library.pitt.edu/ETD/available/etd-12112006131255/unrestricted/ghitulescube_etd.pdf.
Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading MA: Addison-Wesley.
Hakanen, J. J., & Schaufeli, W. B. (2012). Do burnout and work engagement predict depressive symptoms and life satisfaction? A three-wave seven-year prospective study. Journal of Affective Disorders, 141, 415–424. doi:10.1016/j.jad.2012.02.043.
Hakanen, J. J., Perhoniemi, R., & Toppinnen-Tanner, S. (2008). Positive gain spirals at work: From job resources to work engagement, personal initiative and work-unit innovativeness. Journal of Vocational Behavior, 73, 78–91. doi:10.1016/j.jvb.2008.01.003.
Hakanen, J. J., Bakker, A. B., & Demerouti, E. (2005). How dentists cope with their job demands and stay engaged: The moderating role of job resources. European Journal of Oral Sciences, 113, 479–487.
Halbesleben, R.B. (2010). A meta-analysis of work engagement: Relationships with burnout, demands, resources, and consequences. In I A. B. Bakker & M. P. Leiter (Eds.), Work engagement: a handbook of essential theory and research. New York: Psychology Press.
Halbesleben, J. R. B., & Wheeler, A. R. (2008). The relative roles of engagement and embeddedness in predicitng job performance and intention to leave. Work and Stress, 22, 242–256.
Herzberg, F. (1966). Work and the nature of man. Cleveland: World Publishing Company.
Hetland, H. (2008). Transformasjonsledelse: Inspirasjon til endring. [Transformational leadership: Inspiration for change]. Tidsskrift for Norsk Psykologforening, 45(3), 265–271.
Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology: An International Review, 50(3), 337–421.
Karasek, R. (1979). Job demands, job decision latitude and mental strain: Implications for job redesign. Administration Science Quarterly, 24(2), 285–308.
Kira, M., Balkin, D. B., & San, E. (2012). Authentic work and organizational change: Longitudinal evidence from a merger. Journal of Change Management, 12, 31–51.
Kubota, K. A., Shimazu, A., Kawakami, N., Takahashi, M., Nakata, A., & Schaufeli, W. B. (2011). Association between workaholism and sleeping problems among hospital nurses’. Industrial Health, 48, 864–871.
Leana, C., Appelbaum, E., & Shevchuk, I. (2009). Work process and quality of care in early childhood education: The role of job crafting. Academy of Management Journal, 52, 1169–1192.
Locke, E. A., & Latham, G. P. (1990). A theory of goal setting and task performance. Englewood Cliffs: Prentice Hall.
Lyons, P. (2008). The crafting of jobs and individual differences. Journal of Business and Psychology, 23, 25–36. doi:10.1007/s10869-008-9080-2.
Mauno, S., Kinnunen, U., Mäkikangas, A., & Feldt, T. (2010). Job demands and resources as antecedents of work engagement: A qualitative review and directions for future research. In I S. Albrecht (Ed.), Handbook of employee engagement (pp. 111–129). Australia: Elgar publishing.
Petrou, P., Demerouti, E., Peeters, M., Schaufeli, W. B., & Hetland, J. (2012). Crafting a job on a daily basis: Contextual antecedents and the link to work engagement. Journal of Organizational Behavior, 33, 1120–1141.
Saksvik, P. Ø., & Thun, S. (2014). Ansvar for egen omstilling. [Responsibility for one’s own adjustment process]. I P. Ø. Saksvik (Ed.). Festskrift for Ivar A. Bjørgens 80-årsdag. Trondheim: Psykologisk institutt, NTNU.
Salanova, M., Agut, S., & Peiró, J. M. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: The mediation of service climate. Journal of Applied Psychology, 90(6), 1217–1227.
Schaufeli, W. B., & Bakker, A. B. (2003). The Utrecht Work Engagement Scale (UWES). Test manual. Utrecht, The Netherlands: Department of Social & Organizational Psychology.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315.
Schaufeli, W. B., & Bakker, A. B. (2010). The conceptualization and measurement of work engagement: A review. in I A.B. Bakker & M.P. Leiter (Eds.), Work engagement: A handbook of essential theory and research. New York: Psychology Press.
Schaufeli, W. B., Taris, T. W., & Van Rhenen, W. (2008). Workaholism, burnout, and work engagement: Three of a kind of three different kinds of employee well-being? Applied Psychology: An International Review, 57, 173–203.
Schaufeli, W. B., Bakker, A. B., & Van Rhenen, W. (2009). How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism. Journal of Organizational Behavior, 30, 893–917.
Schaufeli, W. B., Salanova, M., Gonzalez-Roma, V., & Bakker, A. B. (2002). The measurement of burnout and engagement: A confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71–92.
Siegrist, J. (1996). A diverse health effects of high-effort/low-reward conditions. Journal of Occupational Health Psychology, 1(1), 27–41.
Tims, M., & Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. South African Journal of Industrial Psychology, 36, 1–9.
Tims, M., Bakker, A. B., & Derks, D. (2012). Development and validation of the job crafting scale. Journal of Vocational Behavior, 80, 173–186. doi:10.1016/j.jvb.2011.05.009.
Vroom, V. H. (1964). Work and motivation. New York: Wiley.
Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. The Academy of Management Review, 26(2), 179–201.
Wrzesniewski, A., LoBuglio, N., Dutton, J. E., & Berg, J. M. (2013). Job Crafting and Cultivating Positive Meaning and Identity in Work. In A.B. Bakker (Ed.), Advances in positive organizational psychology (pp. 281–302). Bingley: Emerald Group Publishing Limited.
Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009). Work engagement and financial returns: A diary study on the role of job and personal resources. Journal of Occupational and Organizational Psychology, 82, 183–200.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing AG
About this chapter
Cite this chapter
Christensen, M. (2017). Work Engagement and Job Crafting. In: Christensen, M., Saksvik, P., Karanika-Murray, M. (eds) The Positive Side of Occupational Health Psychology. Springer, Cham. https://doi.org/10.1007/978-3-319-66781-2_7
Download citation
DOI: https://doi.org/10.1007/978-3-319-66781-2_7
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-66780-5
Online ISBN: 978-3-319-66781-2
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)