Abstract
Patient web portals can play an important role in alleviating rising healthcare costs. Portals can help patients to get reminders about conducting diagnostic tests and care regime after a hospital admission to reduce subsequent readmissions. This research in progress has the focus to investigate the effect of portal based health reminders on the unplanned hospital readmissions. We argue reminders would have a reducing effect on readmissions with each view of diagnostic test reminders. An empirical strategy is proposed that would use an archival data set through a medical provider. We discuss the contributions and practice of our findings.
References
Ammenwerth, E., Schnell-Inderst, P., Hoerbst, A.: The impact of electronic patient portals on patient care: a systematic review of controlled trials. J. Med. Internet Res. 14(6), e162 (2012)
Goldzweig, C.L., et al.: Electronic patient portals: evidence on health outcomes, satisfaction, efficiency, and attitudes a systematic review. Ann. Intern. Med. 159(10), 677–687 (2013)
Britto, M.T., et al.: Usability testing finds problems for novice users of pediatric portals. J. Am. Med. Inform. Assoc. 16(5), 660–669 (2009)
Kahneman, D., Tversky, A.: Choices, values, and frames. Am. Psychol. 39(4), 341 (1984)
Schacter, D.L., Gilbert, D.T., Wegner, D.M.: Psychology. Worth Publishers, New York (2010)
Hilligoss, B., Rieh, S.Y.: Developing a unifying framework of credibility assessment: construct, heuristics, and interaction in context. Inf. Process. Manag. 44(4), 1467–1484 (2008)
Sillence, E., et al.: How do patients evaluate and make use of online health information? Soc. Sci. Med. 64(9), 1853–1862 (2007)
McAllister, M., et al.: Patient empowerment: the need to consider it as a measurable patient-reported outcome for chronic conditions. BMC Health Serv. Res. 12(1), 157 (2012)
Bowman, G., Watson, R., Trotman-Beasty, A.: Primary emotions in patients after myocardial infarction. J. Adv. Nurs. 53(6), 636–645 (2006)
Anderson, C.L., Agarwal, R.: The digitization of healthcare: boundary risks, emotion, and consumer willingness to disclose personal health information. Inf. Syst. Res. 22(3), 469–490 (2011)
Marteau, T.M., Ashcroft, R.E., Oliver, A.: Using financial incentives to achieve healthy behaviour. BMJ 338, b1415 (2009)
American Diabetes Assoiciation. http://www.diabetes.org/
Kohli, R., Kettinger, W.J.: Informating the clan: controlling physicians’ costs and outcomes. MIS Q. 28, 363–394 (2004)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this paper
Cite this paper
Alnsour, Y., Khuntia, J. (2016). The Impact of Patient Web Portals on Readmissions Through IT Based Reminder Systems. In: Sugumaran, V., Yoon, V., Shaw, M. (eds) E-Life: Web-Enabled Convergence of Commerce, Work, and Social Life. WEB 2015. Lecture Notes in Business Information Processing, vol 258. Springer, Cham. https://doi.org/10.1007/978-3-319-45408-5_27
Download citation
DOI: https://doi.org/10.1007/978-3-319-45408-5_27
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-45407-8
Online ISBN: 978-3-319-45408-5
eBook Packages: Business and ManagementBusiness and Management (R0)