Skip to main content
SpringerLink
Log in

Smartphone Ergonomics: A Proposal for Older People

  • Conference paper
  • First Online:
Advances in Ergonomics in Design

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 485))

  • 1986 Accesses

Abstract

A topic specifically noteworthy here is acceptance of recent and latest smartphone technology by the older people. The expanding progress and utilization of technology presents challenges for older users in using new technology. Less ergonomically designed Smartphones are as of now entangled to alter for ease of use needs older users, they feel uneasiness. In this research a broadly used Technology Acceptance Model (TAM) is applied to investigate the basic Human factors which may have significant effect on smartphone acceptance and behavioral intention among older individuals in Pakistan. A new model, Smartphone Acceptance Model for Pakistani Older People (SAMPOP) in our future work which clarifies the most critical elements responsible for complete adoption and acceptance of smartphones by the older people.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Department of Economic and Social Affairs Population Division. World population Ageing. United nation. New York (2013)

    Google Scholar 

  2. Osman, M.A., Talib, A.Z., Sanusi, Z.A., Yen, T.S., Alwi, A.S.: An Exploratory Study on the Trend of Smartphone usage in a Developing Country. DEIS 2011. CCIS 194, pp. 387–396 (2011)

    Google Scholar 

  3. List of countries by number of mobile phones in use. https://en.wikipedia.org/wiki/

  4. Caprani, N., Doyle, J., O’Grady, M.J., Gurrin, C., O’Connor, N.E., Caufield, B., O’Hare, G. M.P.: Technology Use in Everyday Life: Implications for Designing for Older Users

    Google Scholar 

  5. Rose, J., Fogarty, G. J.: Technology Readiness and Segmentation Profile of Mature Consumers (2010)

    Google Scholar 

  6. Nielsen, J., Budiu, R.: Mobile Usability. New Riders Press, Berkeley, CA (2012)

    Google Scholar 

  7. Davis, F.D.: A technology acceptance model for empirically testing new end-user information systems: theory and results. In: Dissertation, Massachusetts Institute of Technology (1986)

    Google Scholar 

  8. Bracken, C.C., Yang, H., Pettey, G.: What i love about technology: older adults and mobile communication technologies. Stud. Media Commun. 3(1) (2015)

    Google Scholar 

  9. Folmer, E., Bosch, J.: Architecting for usability: a survey. J. Syst. Softw. 70(1–2), 61–78 (2004)

    Article  Google Scholar 

  10. Abran, A., Khelifi, A., Suryn, W.: Usability meaning and interpretations. ISO standards. Software quality journal 11. Kluwer Acedemic Publishers. Manufactured in The Netherlands, pp. 325–338 (2003)

    Google Scholar 

  11. Harrison, R., Flood, D., Duce, D.: Usability of mobile applications: literature review and rationale for a new usability model. J. Interact. Sci. 1, 1 (2013)

    Article  Google Scholar 

  12. Conci, M., Pianesi, F., Zancanaro, M.: Useful, social and enjoyable: mobile phone adoption by older people. In: Gross, O.R.T. et al. (eds.): Interact 2009, Part I, LNCS 5726. pp. 63–76 (2009)

    Google Scholar 

  13. Plaza, I., MartíN, L., Martin, S., Medrano, C.: Mobile applications in an aging society: status and trends. J. Syst. Softw. 84(11), 1977–1988 (2011)

    Article  Google Scholar 

  14. http://www.pta.gov.pk/index.php?option=com_content&view=article&id=2184:pta-annual-report (2015)

  15. http://tribune.com.pk/

  16. Human_factors_and_ergonomics.https://en.wikipedia.org/wiki/

  17. Hong, H.J., Lee, Y.D., Yu, H.J., Kim, Y.Y., Jo, J.Y.: J. Convergence Inf. Technol. 8.14, pp. 472–475 (2013)

    Google Scholar 

  18. Marras, W.S., Hancock, P.A.: Putting mind and body back together: a human-systems approach to the integration of the physical and cognitive dimensions of task design and operations. Original Res. Article Appl. Ergon. 45(1), 55–60 (2014)

    Google Scholar 

  19. Li, Z., Sun, G., Zhang, F., Jia, L., Zheng, K., Zhao, D.: Smartphone-based fatigue detection system using progressive locating method. 10(3), 148–156 (2016)

    Google Scholar 

  20. Piau, A., Campo, Rumeau, P., Vellas, B., Nourhashemi. F.: J. Nutr. Health Aging Jan. 18(1), 97–112 (2014)

    Google Scholar 

  21. Pang, N., Zhang, X., Vu, S., Foo, S.: Smartphone use by older adults in Singapore. Gerontechnology 13(2), 270 (2014)

    Google Scholar 

  22. Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward a unified view. MIS Q. 27(3), 425–478 (2003)

    Google Scholar 

  23. Sonderegger, A., Sauer, J., Eichenberger, J.: Expressive and classical aesthetics: two distinct concepts with highly similar effect patterns in user–artefact interaction. Behav. Inf. Technol. 33(11), 1180–1191 (2014)

    Article  Google Scholar 

  24. Holzinger, A., Searle, G., Nischelwitzer, A.: On some aspects of improving mobile applications for the elderly. In: Universal Access in Human Computer Interaction. Coping with Diversity, pp. 923–932 (2007)

    Google Scholar 

  25. Bouwhuis, D.G.: Design for person-environment interaction in older age: a gerontechnological perspective. Gerontechnology 2(3), 232–246 (2003)

    Article  Google Scholar 

  26. O’Neill, P.: Caring for the Older Adult: A Health Promotion Perspective. Elsevier Health Sciences, illustrated edition (2002)

    Google Scholar 

  27. Sonderegger, A., Schmutz, S., Sauer, J.: The influence of age in usability testing. Appl. Ergon. 52, 291–300 (2016)

    Article  Google Scholar 

  28. Fisk, A.D.: Designing for older adults. CRC Press, 2nd edition (2009)

    Google Scholar 

  29. Dix, A., Finlay, J., Abowd, G.D.: Human-computer interaction. Pearson Education. 3rd edition (2004)

    Google Scholar 

  30. Nunes, F., Silva, P.A., Abrantes, F.: Human-computer interaction and the older adult: an example using user research and personas. In: Proceedings of the 3rd International Conference on Pervasive Technologies Related to Assistive Environments. ACM (2010)

    Google Scholar 

  31. Pattison, M., Stedmon, A.: Inclusive design and human factors: designing mobile phones for older users. Psychol. J. 4(3), 267–284 (2006)

    Google Scholar 

  32. Carstensen, L.L., Hartel, C.R.: When I’m 64. The National Academies Press (2006)

    Google Scholar 

  33. Barclay, L.: Guidelines for psychological practice with older adults. Am. Psychol. 59(4), 236–260 (2004)

    Article  Google Scholar 

  34. Melenhorst, A.S., Rogers, W.A., Bouwhuis, D.G.: Older adults’ motivated choice for technological innovation: evidence for benefit-driven selectivity. Psychol. Aging 21(1), 190–195 (2006)

    Article  Google Scholar 

  35. NTT DoCoMo. Mobile phones increasingly popular among the elderly. In: Press Release 34(11)

    Google Scholar 

  36. Mallenius, S., Rossi, M., Tuunainen, V.K.: Factors affecting the adoption and use of mobile devices and services by elderly people—results from a pilot study

    Google Scholar 

  37. Bandura, A.: Social cognitive theory. Annals of child development. In: R. Vasta (ed.). Six Theories of Child Development, JAI, Greenwich, CT, vol. 6, pp. 1–60. (1989)

    Google Scholar 

  38. Rogers, Czaja, S.J., Sharit, J., Charness, N., Fisk, A.D., Rogers, W.A.: The center for research and education on aging and technology enhancement (CREATE): a program to enhance technology for older adults. Gerontechnology, pp. 50–59 (2001)

    Google Scholar 

  39. Fishbein, M., Ajzen, I.: Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading, MA (1975)

    Google Scholar 

  40. Venkatesh, V., Morris, M., Davis, G., Davis, F.: User acceptance of information technology: toward a unified view. MIS Q. 27(3), 425–478 (2003)

    Google Scholar 

  41. Erasmus, E., Rothmann, S., Van Eeden, C.: A structural model of technology acceptance. SA J. Ind. Psychol./SA Tydskrif vir Bedryfsielkunde, 41(1), 12 (2015)

    Google Scholar 

  42. Iman, A.A., Musa A.D.: Testing technology acceptance model in developing countries: the case of jordan. Int. J. Bus. Soc. Sci. 2(14), 278–284

    Google Scholar 

  43. Lee, C., Coughlin, J.F.: Perspective: older adults’ adoption of technology: an integrated approach to identifying determinants and barriers, pp. 747–759 (2014)

    Google Scholar 

  44. Fathema, N., Shannon, D., Ross, M.: Expanding the technology acceptance model (TAM) to examine faculty use of learning management systems (LMSs) in higher education institutions. MERLOT J. Online Learn. Teach. 11(2) (2015)

    Google Scholar 

  45. Alsamydai, M.J.: Adaptation of the technology acceptance model (TAM) to the use of mobile banking services. Int. Rev. Bus. Manage. Res. 3(4) (2014)

    Google Scholar 

  46. Alsamydai, J.M., Yassin, S.G., Alnaimi, H.M., Dajani, D.M., Al Qirem, A.I.: The factors influencing customer usage of mobil banking. Int. J. Bus. Manage. Res. 4(2), 63–78 (2014)

    Google Scholar 

  47. Braun, M.T.: Obstacles to social networking website use among older adults. Comput. Hum. Behav. 29, 673–680 (2013)

    Article  Google Scholar 

  48. Alharbi, S., Drew, S.: Using the technology acceptance model in understanding academics’ behavioural intention to use learning management systems. (IJACSA). Int. J. Adv. Comput. Sci. Appl. 5(1), 143–155 (2014)

    Google Scholar 

  49. Su, K.W., Chen, C.N., Kuo, N.H., Tseng, H.H.: Applying TAM model to evaluate the indoor parking guidance and information system. In: Proceedings of the International MultiConference of Engineers and Computer Scientists. Vol I, IMECS. Hong Kong (2014)

    Google Scholar 

  50. Nunkoo, R., T.D, Juwaheer, Rambhunjun, T.: Applying the extended technology acceptance model to understand online purchase. Behavior of traveler. In: Proceeding of 21st International Business Research Conference. Ryerson University, Toronto, Canada. ISBN, 978-1-922069-25-2 (2013)

    Google Scholar 

  51. Linda, G. Wallace, S., Sheetz, D.: The adoption of software measures: a technology acceptance model(TAM) perspective. Inf. Manage. 51, 249–259 (2014)

    Google Scholar 

  52. Gelderblom, H., Biljon, J.V.: Mobile phone adoption: do existing models adequately capture the actual usage of older adults? (2010)

    Google Scholar 

  53. Fishbein, M., Ajzen, I.: Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading, MA (1975)

    Google Scholar 

  54. Brophy, C., Blackler, A., Popovic, V.: Aging and everyday technology. In: IASDR Conference 2015: Interplay, Brisbane, pp. 2–5 (2015)

    Google Scholar 

  55. Rottmann, B.: Acceptance Model into a Service Oriented Analysis and Design Methodology The case of Workflow System Virtual Laboratory Abstract Machine Amsterdam (WS-VLAM)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. The University of Lahore, Lahore, Pakistan

    Javed Anjum Sheikh, Beenish Zafar, Anam Pervez & Zunaira Ilyas Bhutta

Authors
  1. Javed Anjum Sheikh
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Beenish Zafar
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Anam Pervez
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Zunaira Ilyas Bhutta
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Javed Anjum Sheikh .

Editor information

Editors and Affiliations

  1. Universidade de Lisboa, Lisbon, Portugal

    Francisco Rebelo

  2. Federal University of Pernambuco, Recife, Brazil

    Marcelo Soares

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing Switzerland

About this paper

Cite this paper

Sheikh, J.A., Zafar, B., Pervez, A., Bhutta, Z.I. (2016). Smartphone Ergonomics: A Proposal for Older People. In: Rebelo, F., Soares, M. (eds) Advances in Ergonomics in Design. Advances in Intelligent Systems and Computing, vol 485. Springer, Cham. https://doi.org/10.1007/978-3-319-41983-1_75

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-41983-1_75

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-41982-4

  • Online ISBN: 978-3-319-41983-1

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation