Skip to main content

Inclusive Design of Collaborative Problem-Solving Tasks

  • Chapter
  • First Online:
Innovative Assessment of Collaboration

Abstract

The design of collaboration tasks to be inclusive of people with disabilities raises unique practical challenges and opportunities for research. In this chapter, we review the context established by regulations and international standards in which efforts to develop accessible collaboration software are situated. Prior work in the design of such systems is briefly surveyed, and we identify unsolved problems that remain in a field which is yet to become the subject of sustained research and implementation experience.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 159.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    The accessibility advantage of textual communication stands as an independent reason for preferring it from the ground advanced by Hao, Liu, Von Davier, & Kyllonen (this volume), namely its effectiveness in reducing confounding factors that may otherwise interfere with the measurement of collaboration skills.

References

  • Abrami, P. C., & Bures, E. M. (1996). Computer-supported collaborative learning and distance education. American Journal of Distance Education, 10(2), 37–42.

    Article  Google Scholar 

  • Anson, D., Moist, P., Przywara, M., Wells, H., Saylor, H., & Maxime, H. (2006). The effects of word completion and word prediction on typing rates using on-screen keyboards. Assistive Technology, 18(2), 146–154.

    Article  Google Scholar 

  • Batson, T. (1993). ENFI research. Computers and Composition, 10(3), 93–101.

    Google Scholar 

  • Brunet, P., Feigenbaum, B. A., Harris, K., & Laws, C. (2005). Accessibility requirements for systems design to accommodate users with vision impairments. IBM Systems Journal, 44(3), 445–466.

    Article  Google Scholar 

  • Commonwealth of Australia. (2005). Disability standards for education 2005. Government of Australia federal register of legislative instruments no. F2005L00767. Canberra, Australia: Australian government department of education and training.

    Google Scholar 

  • Communications Act. (1934). 47 U.S.C. § 151 et seq.

    Google Scholar 

  • Department of Justice. (2014). Settlement agreement between the United States of America and ahold U.S.A., Inc. and Peapod, LLC. Under the Americans with disabilities act. DJ No. 202-63-169. Retrieved June 7 2016, from https://www.justice.gov/file/163956/download

  • Department of Justice. (2015). Settlement agreement between the United States of America and EdX Inc. under the Americans with disabilities act. DJ No. 202-36-255. Retrieved June 7, 2016, from https://www.justice.gov/sites/default/files/opa/press-releases/attachments/2015/04/02/edx_settlement_agreement.pdf

  • Dobransky, K., & Hargittai, E. (2006). The disability divide in internet access and use. Information, Communication & Society, 9(3), 313–334.

    Article  Google Scholar 

  • Electronic and Information Technology Accessibility Standards. (2011). 36 C.F.R. pt 1194.

    Google Scholar 

  • Hermann, T., Hunt, A., & Neuhoff, G. (Eds.). (2011). The sonification handbook. Berlin, Germany: Logos Verlag.

    Google Scholar 

  • Jodhan v. Canada (Attorney General). (2010). FC 1197.

    Google Scholar 

  • Kipp, M., Nguyen, Q., Heloir, A., & Matthes, S. (2011, October). Assessing the deaf user perspective on sign language avatars. In ACM (Ed.), Proceedings of the 13th International ACM SIGACCESS Conference on Computers and Accessibility (pp. 107–114). New York, NY: ACM).

    Google Scholar 

  • Lang, H. G., & Steely, D. (2003). Web-based science instruction for deaf students: What research says to the teacher. Instructional Science, 31(4–5), 277–298.

    Article  Google Scholar 

  • Lazar, J., & Jaeger, P. (2011). Reducing barriers to online access for people with disabilities. Issues in Science and Technology, 27(2), 69–82.

    Google Scholar 

  • Microsoft Corporation. (2016). Use the on-screen keyboard (OSK) to type. Retrieved June 7, 2016, from http://windows.microsoft.com/en-us/windows-8/type-with-the-on-screen-keyboard

  • Pölzer, S., & Miesenberger, K. (2014). Presenting non-verbal communication to blind users in brainstorming sessions. In K. Miesenberger, D. Fels, D. Archambult, P. Penaz, & W. Zagler (Eds.), Computers helping people with special needs (pp. 220–225). Cham, Switzerland: Springer International Publishing).

    Google Scholar 

  • Rehabilitation Act, 29 U.S.C. § 794d (1973).

    Google Scholar 

  • Rogers, M. (2016, March). Government accessibility standards and WCAG 2. Retrieved June 7, 2016, from http://www.powermapper.com/blog/government-accessibility-standards/

  • Shneiderman, B., Alavi, M., Norman, K., & Borkowski, E. Y. (1995). Windows of opportunity in electronic classrooms. Communications of the ACM, 38(11), 19–24.

    Article  Google Scholar 

  • Solomon, K. (2000). Disability divide. The industry standard, 3.

    Google Scholar 

  • Tanveer, M. I., Anam, A. S. M., Rahman, A. K. M., Ghosh, S., & Yeasin, M. (2012, October). FEPS: A sensory substitution system for the blind to perceive facial expressions. In ACM (Ed.), Proceedings of the 14th International ACM SIGACCESS Conference on Computers and Accessibility (pp. 207–208). New York, NY: ACM).

    Google Scholar 

  • Tumlin, J., & Heller, K. W. (2004). Using word prediction software to increase typing fluency with students with physical disabilities. Journal of Special Education Technology, 19(3), 5–14.

    Google Scholar 

  • U.S. Census Bureau. (2016). U.S. and world population clock. Retrieved June 7, 2016, from http://www.census.gov/popclock/

  • Vanderheiden, G. C. (1998). Universal design and assistive technology in communication and information technologies: Alternatives or complements? Assistive Technology, 10(1), 29–36.

    Article  Google Scholar 

  • Waddell, C. (1999, May). The growing digital divide in access for people with disabilities: Overcoming barriers to participation in the digital economy. White paper presented at the Understanding the Digital Economy: Data, Tools and Research conference, U.S. Department of Commerce, Washington, DC. (May 25–26, 1999). Retrieved June 7, 2016, from http://www.icdri.org/legal/the_growing_digital_divide.htm

  • Wentz, B., Jaeger, P. T., & Lazar, J. (2011). Retrofitting accessibility: The legal inequality of after-the-fact online access for persons with disabilities in the United States. First Monday, 16(11). Retrieved June 7, 2016, from http://journals.uic.edu/ojs/index.php/fm/article/view/3666

  • Winberg, F. (2006). Supporting cross-modal collaboration: Adding a social dimension to accessibility. In D. McGookin & S. Brewster (Eds.), Haptic and audio interaction design (pp. 102–110). Berlin, Germany: Springer.

    Chapter  Google Scholar 

  • World Health Organization (2015). Disability and health World health organization fact sheet No. N°352. Retrieved June 7, 2016, from http://www.who.int/mediacentre/factsheets/fs352/en/

  • World Wide Web Consortium. (2008, December 11). Web content accessibility guidelines (WCAG) 2.0. Retrieved July 6, 2016, from http://www.w3.org/TR/WCAG20/

  • World Wide Web Consortium. (2013, September 24). Timed text markup language 1 (TTML1) (2nd ed.). Retrieved July 6, 2016, from http://www.w3.org/TR/ttaf1-dfxp/

  • World Wide Web Consortium. (2014, March 20). Accessible rich internet applications (WAI-ARIA) 1.0. Retrieved July 6, 2016, from http://www.w3.org/TR/wai-aria/

  • World Wide Web Consortium (2015, September 1). World wide web consortium process document. Retrieved June 7, 2016, from http://www.w3.org/Consortium/Process/

  • World Wide Web Consortium. (2016, July 4). WebVTT: The web video text tracks format. Retrieved July 6, 2016, from https://w3c.github.io/webvtt/

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Markku T. Hakkinen .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Hakkinen, M.T., White, J.J.G. (2017). Inclusive Design of Collaborative Problem-Solving Tasks. In: von Davier, A., Zhu, M., Kyllonen, P. (eds) Innovative Assessment of Collaboration. Methodology of Educational Measurement and Assessment. Springer, Cham. https://doi.org/10.1007/978-3-319-33261-1_13

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-33261-1_13

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-33259-8

  • Online ISBN: 978-3-319-33261-1

  • eBook Packages: EducationEducation (R0)

Publish with us

Policies and ethics