Abstract
Traditional commercial and retail banks are under great pressure from new competitors. They must rise to the challenges of understanding their customer actions and behaviors, and be ready to meet their expectations even before they explicitly express them. But the ability to know customers’ demands in nearly real-time requires the evolution of existing architectures to support the detection, notification, and processing of business events to manage business information streams. This paper describes a practical experience in evolving a core banking enterprise architecture by leveraging business event exploitation, and includes the definition of business events; the design of a reference architecture and its integration points with the legacy architecture, as well as the description of an initial governance approach. Furthermore, as the core banking architecture is a critical infrastructure we have evaluated the performance of the evolved architecture so as to understand whether or not it can meet the banks’ quality levels.
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Acknowledgements
The work presented in this paper has been carried out in the context of the Center for Open Middleware (COM), a joint technology center created by Universidad Politécnica de Madrid, Banco Santander and its technological divisions ISBAN and PRODUBAN.
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San Miguel, B., del Alamo, J.M., Yelmo, J.C. (2015). Integrating Business Information Streams in a Core Banking Architecture: A Practical Experience. In: Cordeiro, J., Hammoudi, S., Maciaszek, L., Camp, O., Filipe, J. (eds) Enterprise Information Systems. ICEIS 2014. Lecture Notes in Business Information Processing, vol 227. Springer, Cham. https://doi.org/10.1007/978-3-319-22348-3_23
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DOI: https://doi.org/10.1007/978-3-319-22348-3_23
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