What Do My Colleagues Know? Dealing with Cognitive Complexity in Organizations Through Visualizations

  • André Calero Valdez
  • Simon Bruns
  • Christoph Greven
  • Ulrik Schroeder
  • Martina Ziefle
Conference paper

DOI: 10.1007/978-3-319-20609-7_42

Volume 9192 of the book series Lecture Notes in Computer Science (LNCS)
Cite this paper as:
Calero Valdez A., Bruns S., Greven C., Schroeder U., Ziefle M. (2015) What Do My Colleagues Know? Dealing with Cognitive Complexity in Organizations Through Visualizations. In: Zaphiris P., Ioannou A. (eds) Learning and Collaboration Technologies. LCT 2015. Lecture Notes in Computer Science, vol 9192. Springer, Cham

Abstract

In order to cope with the growth of information complexity, organizations have started to implement various forms of knowledge management applications. Approaches range from file-, data-, information-centric software to information retrieval, search engines, and decision support systems. Thereby, the data presentation plays often a crucial part in making knowledge available in organizational settings. We examine two visualizations and investigate their capabilities to support organizational knowledge and their usability. One is a document-keyword centric graph-based visualization, while the other is person-institute centric. Both were evaluated positively in supporting improvement of organizational knowledge.

Keywords

Social portals Knowledge discovery Recommender systems Visualization User-study Trust 

Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • André Calero Valdez
    • 1
  • Simon Bruns
    • 1
  • Christoph Greven
    • 2
  • Ulrik Schroeder
    • 2
  • Martina Ziefle
    • 1
  1. 1.Human-Computer Interaction CenterRWTH Aachen UniversityAachenGermany
  2. 2.Learning Technologies Research GroupRWTH Aachen UniversityAachenGermany