Abstract
Stress in the workplace affects everyone at some stage in their lives. Stress in itself can be used to promote productivity. However, there is a bell shaped curve relationship with a point when passed, the stressful input imparts a negative impact upon performances. Individuals react differently to stress. Personality traits and gender influence both our response and adaptation to stress. In the healthcare industry, stress is recognised to emanate from both within as well as from peers, colleagues, superiors, patients and events. Identifying stress is of paramount importance to implement coping mechanisms. These mechanisms can be initiated by the employer or the employee. Group debriefings and regular individual appraisals are powerful tools for managers to use especially in the face of major disasters. Exercise/activities and humour are some of the common methods individuals use to reduce or prevent stress. There is no ‘best’ exercise or activity other than one chosen by the user for the satisfaction this will produce for them. Humour whether self induced or group derived is a cheap, fast and burgeoning area of stress manipulation. Recent attention has spread to dietary manipulation including the use of probiotics which show great promise in improving mental and physical well being.
Life is not a matter of having good cards, but of playing a poor hand well
—Robert Louis Stevenson
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Health and Safety Executive: http://www.hse.gov.uk/statistics/causdis/stress/index.htm
Mcvicar A (2003) Workplace stress in nursing: a literature review. J Adv Nurs 44:633–642
Sterud T, Ekeberg O, Hem E (2006) Health status in the ambulance services: a systematic review. BMC Health Serv Res 6:82–92
Williamson AM (1994) Managing Stress in the Workplace. Int J Ind Ergonom 14:171–196
McGowan B (2001) Self-reported stress and its effects on nurses. Nurs Stand 15:33–38
Hader K, Broome M, West M, Nash M (2001) Factors influencing satisfaction and anticipated turnover for nurses in an academic medical center. J Nurs Adm 31:210–216
Stop stress at work: a guide for workers. ACTU (2000) ACTU–OHS Unit. 2000.
Bowling N, Eschleman K, Tetrick L (2010) Employee personality as a moderator of the relationships between work stressors and counterproductive work behavior. J Occ Health Psychol 15:91–103
Stordeur S, D’Hoore W, Vandenberghe C (2001) Leadership, organisational stress and emotional exhaustion among hospital nursing staff. J Adv Nurs 35:533–542
Kivimaki M, Elovainio M, Vahteera J (2000) Workplace bullying and sickness absence in hospital staff. Occup Environ Med 57:656–660
Shirey M, Mcdaniel A, Ebright P, Fisher M, Doebbeling B (2010) Understanding nurse manager stress and work complexity: factors that make a difference. JONA 40:82–91
Ball J, Pike G, Cuff C, Mellor-Clark J, Connell J (2002) RCN Working well survey, RCN online. http://www.rcn.org.uk/__data/assets/pdf_file/0011/78527/001595.pdf
Wein S (2013) Ten things a ward consultant should never (ever) do. Med J Aust 198:51
Morris M, Messal C, Meriac J (2013) Core self-evaluation and goal orientation: understanding work stress. Hum Resour Dev Stress Q 24:35–63
Wittenberg-lyles E, Demiris G, Parker Oliver D, Washington K, Burt S, Shaunfield, S (2012) Variances among informal hospice caregivers. Qual Health Res 22:1114–1125
de Boer J, Lok A, van’t Verlaat E, Duivenvoorden H, Bakker A, Smit B (2011) Work-related critical incidents in hospital-based health care providers and the risk of post-traumatic stress symptoms, anxiety, and depression: a meta-analysis. Soc Sci Med 73:316–326
Edwards D, Burnard P, Bennett K, Hebden U (2010) Longitudinal study of stress and self-esteem in student nurses. Nurse Educ Today 30:78–84
Lee R, Lovell B, Brotheridge C (2010) Tenderness and Steadiness: relating job and interpersonal demands and resources with burnout and physical symptoms of stress in Canadian physicians. J Appl Soc Psychol 40:2319–2342
Brebner J (2001) Personality and stress coping. Personal Individ Differ 31:317–327
Matud M (2004) Gender differences in stress and coping styles. Personal Individ Differ 37:1401–1415
Travers C (2011) Unveiling a reflective diary methodology for exploring the lived experiences of stress and coping. J Vocat Behav 79:204–216
Kuo B (2013) Collectivism and coping: current theories, evidence, and measurements of collective coping. Int J Psychol 48:374–388
Beasley M, Thompson T, Davidson J (2003) Resilience in response to life stress: the effects of coping style and cognitive hardiness. Personal Individ Differ 34:77–95
Doosje S, De Goede M, Van Doornen L, Goldstein J (2010) Measurement of occupational humorous coping. Humor: Int J Humor Res 23:275–306
Wanzer M, Booth-butterfield M, Booth-butterfield S. (2005) “If we didn’t use humor, we’d cry”: humorous coping communication in health care settings. J Health Commun 10:105–125
Yazdani M, Esmaeilzadeh M, Pahlavanzadeh S, Khaledi F (2014). The effect of laughter Yoga on general health among nursing students. Iran J Nurs Midwifery Res 19:36–40
Dolgoff-Kaspar R, Baldwin A, Johnson M, Edling N, Sethi G (2012). Effect of laughter yoga on mood and heart rate variability in patients awaiting organ transplantation: a pilot study. Altern Ther Health Med 18:61–66
Hayashi T, Murakami K (2009) The effects of laughter on post-prandial glucose levels and gene expression in type 2 diabetic patients. Life Sci 85:185–187
Salmon P (2001) Effects of physical exercise on anxiety, depression, and sensitivity to stress: a unifying theory. Clin Psychol Rev 21:33–61
Yeung R (1996) The acute effects of exercise on mood state. J Psychosom Res 40:123–141
Erickson K, Leckie R, Weinstein A (2014) Physical activity, fitness, and gray matter volume. Neurobiol Aging pii: S0197-4580(14)00349-2 doi:10.1016/j.neurobiolaging. 2014.03.034. [Epub ahead of print]
McMorris T, Davranche K, Jones G, Hall B, Corbett J, Minter C (2009) Acute incremental exercise, performance of a central executive task, and sympathoadrenal system and hypothalamic-pituitary-adrenal axis activity. Int J Psychophysiol 73:334–340
Dinan T, Quigley E (2011) Probiotics in the treatment of depression: science or science fiction? Aust N Z J Psychiatry 45:1023–1025
Yang H, Zhao X, Tang S, Huang H (2014) Probiotics reduce psychological stress in patients before laryngeal cancer surgery. Asia-Pac J Clin Oncol. doi:10.1111/ajco.12120
Palma G, Collins S, Berick P, Verdu E (2014) The Microbiota-Gut-Brain axis in gastrointestinal disorders: stressed bugs, stressed brain or both? doi:10.1113/jphysiol.2014.273995
Sharkey K, Mawe G (2014) Neurohormonal signaling in the gastrointestinal tract: new frontiers. J Physiol 592:2923–2925
Smith A. Chaplin K, Wadsworth E (2012) Chewing gum, occupational stress, work performance and wellbeing. an intervention study. Appetite 58:1083–1086
Buchanan T, Preston S (2014) Stress leads to prosocial action in immediate need situations. Front Behav Neurosci 8:5
Suggested Further Reading on Stress Assessment and Management
NHS stress at work: http://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/workplace-stress.aspx
NHS mood self assessment: http://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/mood-self- assessment.aspx
American Institute of Stress: http://www.stress.org/self-assessment/
NIOSH Generic Job Stress Questionnaire: http://www.cdc.gov/niosh/topics/workorg/detail088.html
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Griffin, C. (2015). Coping with Stress at Work. In: Patole, S. (eds) Management and Leadership – A Guide for Clinical Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-11526-9_10
Download citation
DOI: https://doi.org/10.1007/978-3-319-11526-9_10
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-11525-2
Online ISBN: 978-3-319-11526-9
eBook Packages: MedicineMedicine (R0)