Abstract
It is known that the adoption of user-centred design processes can lead to more universally accessible products and services. However, the most frequently cited approach to user-centred design, i.e. participatory design, can be both problematic and expensive to implement., particularly over the difficulty of finding and recruiting suitable participants. Simulation aids offer a potentially cost-effective replacement or complement to participatory design. This paper examines a number of the issues associated with the use of simulation aids when designing for Universal Access. It concludes that simulation aids can play an effective role, but need to be used with due consideration over what insights they provide.
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Keates, S., Looms, P.O. (2014). The Role of Simulation in Designing for Universal Access. In: Stephanidis, C., Antona, M. (eds) Universal Access in Human-Computer Interaction. Design and Development Methods for Universal Access. UAHCI 2014. Lecture Notes in Computer Science, vol 8513. Springer, Cham. https://doi.org/10.1007/978-3-319-07437-5_6
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DOI: https://doi.org/10.1007/978-3-319-07437-5_6
Publisher Name: Springer, Cham
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