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Towards a Web-Based Platform Supporting the Recomposition of Business Processes

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Information Technology for Management: Business and Social Issues (FedCSIS-AIST 2021, ISM 2021)

Abstract

Modeling is an integral part of business process management. However, it is often a repetitive work and therefore, methods of its improvement are being invented. In this paper, we aim at facilitating the modeling phase by reusing components from existing repositories and assembling them into new models in a manual or automated way. As a first approach to assess the implementation aspects of this method, we propose a web-based system that supports the recomposition of business processes. The aim of our research is to obtain an application which is clear, easy to use and at the same time functional for advanced users. In the process of user interface design, Double Diamond method was used, containing a benchmark and personas. The application was tested in two iterations on groups of four people. Testing results show that the final system is intuitive and also suitable for experienced business users.

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Wiśniewski, P. et al. (2022). Towards a Web-Based Platform Supporting the Recomposition of Business Processes. In: Ziemba, E., Chmielarz, W. (eds) Information Technology for Management: Business and Social Issues. FedCSIS-AIST ISM 2021 2021. Lecture Notes in Business Information Processing, vol 442. Springer, Cham. https://doi.org/10.1007/978-3-030-98997-2_9

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  • DOI: https://doi.org/10.1007/978-3-030-98997-2_9

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