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Adoption of E-Government Requirements to Higher Education Institutions Regarding the Digital Transformation

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12849))

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Abstract

Higher education institutions’ (HEI) administrations in Europe are facing difficulties regarding their digitalization. However, to succeed in digital transformation, digital services’ introduction, and optimization, the HEI needs to understand its digitalization requirements. As HEI administration reaches its highest digitalization level when it is in the development stage of e-government, the e-government’s needs and requirements can be applied in the context of HEI administration. Therefore, we conducted a four-step approach: (1) a systematic literature review, (2) qualitative longitudinal and latitudinal coding, (3) creation of a concept matrix of the e-government’s requirements analysis, and (4) its evaluation on an example of a German HEI. We extend the knowledge base with a requirements matrix for HEI administration to be obeyed. We conclude that e-government’s requirements are comparable to HEI’s administrative requirements with process-oriented digitalization as the basis. Given the requirements, HEIs digitalize their administrative processes more efficiently.

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Acknowledgment

The intention on which this report is based was funded by the German Federal Ministry of Education and Research under the funding code 534800. The responsibility for the content of this publication lies with the authors.

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Authors and Affiliations

  1. Technical University of Munich (TUM), Munich, Germany

    Christina Deutsch, Matthias Gottlieb & Hans Pongratz

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  1. Christina Deutsch
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  2. Matthias Gottlieb
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  3. Hans Pongratz
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Corresponding author

Correspondence to Christina Deutsch .

Editor information

Editors and Affiliations

  1. Danube University Krems, Krems, Austria

    Noella Edelmann

  2. Corvinus University of Budapest, Budapest, Hungary

    Csaba Csáki

  3. University of Agder, Kristiansand, Norway

    Sara Hofmann

  4. Danube University Krems, Krems, Austria

    Thomas J. Lampoltshammer

  5. University of Granada, Granada, Spain

    Laura Alcaide Muñoz

  6. Danube University Krems, Krems, Austria

    Peter Parycek

  7. University of Zurich, Zürich, Switzerland

    Gerhard Schwabe

  8. University of Macedonia, Thessaloniki, Greece

    Efthimios Tambouris

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Deutsch, C., Gottlieb, M., Pongratz, H. (2021). Adoption of E-Government Requirements to Higher Education Institutions Regarding the Digital Transformation. In: Edelmann, N., et al. Electronic Participation. ePart 2021. Lecture Notes in Computer Science(), vol 12849. Springer, Cham. https://doi.org/10.1007/978-3-030-82824-0_8

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  • DOI: https://doi.org/10.1007/978-3-030-82824-0_8

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-82823-3

  • Online ISBN: 978-3-030-82824-0

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