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Forensic Police’s Work Simulation to Support Product Development in Times of Pandemic

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Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021) (IEA 2021)

Abstract

Work simulation is a strategy to integrate work knowledge into the design process. Although it a recurrent approach among ergonomists, few paper present information on simulation preparation and the material used. This paper presents a work simulation planning to support forensic ballistics packaging for evidence collected in the crime scene. The study was conducted with the forensic police department of a statue Brazilian Civil police. Because of the COVID-19 pandemic restrictions, the ergonomist had to restrict their interaction with workers to remote meetings. Based on the initial field study interrupted by the pandemic and remote discussions on work constraints, the ergonomist team develop a design for ballistic evidence packaging and prepared a simulation to test it. The simulation plan presented englobes different materials, intermediary objects designed, workgroup composition. Also is shown the general dynamics, including rules, points of interest, and typical action situations selected for work simulation.

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Correspondence to João Marcos Bittencourt .

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Bittencourt, J.M., Rosa, M.D.d.M., Dias, S.d.S. (2021). Forensic Police’s Work Simulation to Support Product Development in Times of Pandemic. In: Black, N.L., Neumann, W.P., Noy, I. (eds) Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021). IEA 2021. Lecture Notes in Networks and Systems, vol 219. Springer, Cham. https://doi.org/10.1007/978-3-030-74602-5_9

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  • DOI: https://doi.org/10.1007/978-3-030-74602-5_9

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-74601-8

  • Online ISBN: 978-3-030-74602-5

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