Skip to main content

Identifying Linguistic Cues of Fake News Associated with Cognitive and Affective Processing: Evidence from NeuroIS

  • Conference paper
  • First Online:
Information Systems and Neuroscience (NeuroIS 2020)

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 43))

Included in the following conference series:

Abstract

False information such as “fake news” is widely believed to influence the opinions of individuals. So far, information systems (IS) literature is lacking a theoretical understanding of how users react and respond to fake news. In this study, we analyze drivers of cognitive and affective processing in terms of linguistic cues. For this purpose, we performed a NeuroIS experiment that involved N = 42 subjects with both eye tracking and heart rate measurements. We find that users spend more cognitive effort (more eye fixations) in assessing the veracity of fake news when it is characterized by better readability and less affective words. In addition, we find that fake news is more likely to trigger affective responses (lower heart rate variability) when it is characterized by a higher degree of analytic writing. Our findings contribute to IS theory by disentangling linguistic cues that help to explain how fake news is processed. The insights can aid researchers and practitioners in designing IS to better counter fake news.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Allcott, H., Gentzkow, M.: Social media and fake news in the 2016 election. J. Econ. Perspect. 31(2), 211–236 (2017)

    Article  Google Scholar 

  2. Gaziano, C., McGrath, K.: Measuring the concept of credibility. Journal. Q. 63(3), 451–462 (1986)

    Google Scholar 

  3. Moravec, P., Kim, A., Dennis, A., Minas, R.: Fake news on social media: People believe what they want to believe when it makes no sense at all. MIS Q. 43(4), 1343–1360 (2019)

    Google Scholar 

  4. Vosoughi, S., Roy, D., Aral, S.: The spread of true and false news online. Science 359(6380), 1146–1151 (2018)

    Article  Google Scholar 

  5. Pennycook, G., Cannon, T.D., Rand, D.G.: Prior exposure increases perceived accuracy of fake news. J. Exp. Psychol. Gen. 147(12), 1865–1880 (2018)

    Article  Google Scholar 

  6. Pennycook, G., Rand, D.G.: Lazy, not biased: susceptibility to partisan fake news is better explained by lack of reasoning than by motivated reasoning. Cognition 188, 39–50 (2018)

    Article  Google Scholar 

  7. Lutz, B., Adam, M.T.P., Feuerriegel, S., Pröllochs, N., Neumann, D.: Affective information processing of fake news: Evidence from NeuroIS. In: Davis, F.D., Riedl, R., vom Brocke, J., (eds.) NeuroIS Retreat 2019, pp. 121–128. Springer, Heidelberg (2020)

    Google Scholar 

  8. Pennycook, G., Bear, A., Collins, E., Rand, D.G.: The implied truth effect: attaching warnings to a subset of fake news stories increases perceived accuracy of stories without warnings. Manag. Sci. (Forthcoming) (2020)

    Google Scholar 

  9. Kim, A., Moravec, P.L., Dennis, A.R.: Combating fake news on social media with source ratings: The effects of user and expert reputation ratings. J. Manag. Inf. Syst. 36(3), 931–968 (2019)

    Article  Google Scholar 

  10. Kim, A., Dennis, A.: Says who? The effects of presentation format and source rating on fake news in social media. MIS Q. 43(3), 1025–1039 (2019)

    Article  Google Scholar 

  11. Zhou, L., Burgoon, J.K., Nunamaker, J.F., Twitchell, D.: Automating linguistics-based cues for detecting deception in text-based asynchronous computer-mediated communications. Group Decis. Negot. 13(1), 81–106 (2004)

    Article  Google Scholar 

  12. Ho, S.M., Hancock, J.T., Booth, C., Liu, X.: Computer-mediated deception: Strategies revealed by language-action cues in spontaneous communication. J. Manag. Inf. Syst. 33(2), 393–420 (2016)

    Article  Google Scholar 

  13. Siering, M., Koch, J.A., Deokar, A.V.: Detecting fraudulent behavior on crowdfunding platforms: The role of linguistic and content-based cues in static and dynamic contexts. J. Manag. Inf. Syst. 33(2), 421–455 (2016)

    Article  Google Scholar 

  14. Dimoka, A., Davis, F.D., Gupta, A., Pavlou, P.A., Banker, R.D., Dennis, A.R., Ischebeck, A., Müller-Putz, G., Benbasat, I., Gefen, D., et al.: On the use of neurophysiological tools in IS research: Developing a research agenda for NeuroIS. MIS Q. 36(3), 679–702 (2012)

    Article  Google Scholar 

  15. vom Brocke, J., Hevner, A., Léger, P.M., Walla, P., Riedl, R.: Advancing a NeuroIS research agenda with four areas of societal contributions. Eur. J. Inf. Syst. (Forthcoming) (2020)

    Google Scholar 

  16. Pennebaker, J.W., Boyd, R.L., Jordan, K., Blackburn, K.: The Development and Psychometric Properties of LIWC2015. LIWC.net, Austin (2015)

    Google Scholar 

  17. Atkinson, R.C., Shiffrin, R.M.: Human memory: A proposed system and its control processes. Psychol. Learn. Motiv. 2, 89–195 (1968)

    Article  Google Scholar 

  18. Shiffrin, R.M., Schneider, W.: Controlled and automatic human information processing: Perceptual learning, automatic attending and a general theory. Psychol. Rev. 84(2), 127–190 (1977)

    Article  Google Scholar 

  19. Browne, G.J., Parsons, J.: More enduring questions in cognitive IS research. J. Assoc. Inf. Syst. 13(12), 1000–1011 (2012)

    Google Scholar 

  20. Festinger, L.: A Theory of Cognitive Dissonance. Stanford University Press, Stanford (1957)

    Google Scholar 

  21. Cooper, J., Worchel, S.: Role of undesired consequences in arousing cognitive dissonance. J. Pers. Soc. Psychol. 16(2), 199–206 (1970)

    Article  Google Scholar 

  22. Jonas, E., Schulz-Hardt, S., Frey, D., Thelen, N.: Confirmation bias in sequential information search after preliminary decisions: An expansion of dissonance theoretical research on selective exposure to information. J. Pers. Soc. Psychol. 80(4), 557–571 (2001)

    Article  Google Scholar 

  23. Nickerson, R.S.: Confirmation bias: A ubiquitous phenomenon in many guises. Rev. Gen. Psychol. 2(2), 175–220 (1998)

    Article  Google Scholar 

  24. Kohlberg, L.: Stage and Sequence: The Cognitive-Developmental Approach to Socialization. In: Goslin, D.A. (ed.) Handbook of Socialization Theory and Research, pp. 347–480. Rand McNally, Chicago (1969)

    Google Scholar 

  25. Miller, G.A.: The magical number seven, plus or minus two: Some limits on our capacity for processing information. Psychol. Rev. 63(2), 81–97 (1956)

    Article  Google Scholar 

  26. Simon, H.A.: Motivational and emotional controls of cognition. Psychol. Rev. 74(1), 29–39 (1967)

    Article  Google Scholar 

  27. Newman, M.L., Pennebaker, J.W., Berry, D.S., Richards, J.M.: Lying words: Predicting deception from linguistic styles. Pers. Soc. Psychol. Bull. 29(5), 665–675 (2003)

    Article  Google Scholar 

  28. Gunning, R.: The Technique of Clear Writing. McGraw-Hill, McGraw-Hill (1968)

    Google Scholar 

  29. Correnti, R., Matsumura, L.C., Hamilton, L.S., Wang, E.: Combining multiple measures of students’ opportunities to develop analytic. Text Based Writ. Skills. Educ. Assess. 17(2–3), 132–161 (2012)

    Google Scholar 

  30. Pennebaker, J.W., Chung, C.K., Frazee, J., Lavergne, G.M., Beaver, D.I.: When small words foretell academic success: The case of college admissions essays. PLoS ONE 9(12), e115844 (2014)

    Article  Google Scholar 

  31. Harmon-Jones, E.: Cognitive dissonance and experienced negative affect: Evidence that dissonance increases experienced negative affect even in the absence of aversive consequences. Pers. Soc. Psychol. Bull. 26(12), 1490–1501 (2000)

    Article  Google Scholar 

  32. Lazer, D.M.J., Baum, M.A., Benkler, Y., Berinsky, A.J., Greenhill, K.M., Menczer, F., Metzger, M.J., Nyhan, B., Pennycook, G., Rothschild, D., et al.: The science of fake news. Science 359(6380), 1094–1096 (2018)

    Article  Google Scholar 

  33. Graves, L.: Boundaries not drawn: mapping the institutional roots of the global fact-checking movement. Journal. Stud. 19(5), 613–631 (2016)

    Google Scholar 

  34. Hariharan, A., Adam, M.T.P., Lux, E., Pfeiffer, J., Dorner, V., Müller, M.B., Weinhardt, C.: Brownie: a platform for conducting NeuroIS experiments. J. Assoc. Inf. Syst. 18(4), 264–296 (2017)

    Google Scholar 

  35. Engbert, R., Kliegl, R.: Microsaccades uncover the orientation of covert attention. Vis. Res. 43(9), 1035–1045 (2003)

    Article  Google Scholar 

  36. Astor, P.J., Adam, M.T.P., Jerčić, P., Schaaff, K., Weinhardt, C.: Integrating biosignals into information systems: A NeuroIS tool for improving emotion regulation. J. Manag. Inf. Syst. 30(3), 247–278 (2013)

    Article  Google Scholar 

  37. Allen, J.J.B., Chambers, A.S., Towers, D.N.: The many metrics of cardiac chronotropy: A pragmatic primer and a brief comparison of metrics. Biol. Psychol. 74(2), 243–262 (2007)

    Article  Google Scholar 

  38. Koriat, A., Lichtenstein, S., Fischhoff, B.: Reasons for confidence. J. Exp. Psychol. Hum. Learn. Mem. 6(2), 107–118 (1980)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Bernhard Lutz .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Lutz, B., Adam, M.T.P., Feuerriegel, S., Pröllochs, N., Neumann, D. (2020). Identifying Linguistic Cues of Fake News Associated with Cognitive and Affective Processing: Evidence from NeuroIS. In: Davis, F.D., Riedl, R., vom Brocke, J., Léger, PM., Randolph, A.B., Fischer, T. (eds) Information Systems and Neuroscience. NeuroIS 2020. Lecture Notes in Information Systems and Organisation, vol 43. Springer, Cham. https://doi.org/10.1007/978-3-030-60073-0_2

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-60073-0_2

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-60072-3

  • Online ISBN: 978-3-030-60073-0

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics