Abstract
Conflict is an inevitable dynamic in the workplace. Learning to manage and even embrace the conflict is essential to leadership. The skillful leader cultivates strategies for dealing with tension, emotion, and diverse viewpoints. These skills are requirements for building an effective team and lead to better outcomes.
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1963, Behavioral Science and Guidance: Proposals and Perspectives, edited by Esther Lloyd-Jones and Esther M. Westervelt, Article: Freedoma and Responsibility Re-Examined by Rollo May, p. 101-102, Bureau of Publications, Teachers College, Columbia University, New York.
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Williams, R.D. (2021). Managing Conflict in the Workplace. In: Weng, C.Y., Berrocal, A.M. (eds) Women in Ophthalmology. Springer, Cham. https://doi.org/10.1007/978-3-030-59335-3_20
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DOI: https://doi.org/10.1007/978-3-030-59335-3_20
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