Abstract
AI bots have emerged in various industries hoping to simplify customer communication. However, there are a certain set of challenges for such a product in the healthcare domain, including confidentiality and domain knowledge. We discuss the implementation of a secure, multi-task healthcare chatbot built to provide easy, fast, on-demand conversational access to a variety of health-related resources.
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Horn, M., Li, X., Chen, L., Kafle, S. (2021). A Multi-talent Healthcare AI Bot Platform. In: Shaban-Nejad, A., Michalowski, M., Buckeridge, D.L. (eds) Explainable AI in Healthcare and Medicine. Studies in Computational Intelligence, vol 914. Springer, Cham. https://doi.org/10.1007/978-3-030-53352-6_15
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DOI: https://doi.org/10.1007/978-3-030-53352-6_15
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