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Contribution of Facilities Management Towards Hotel Sustainability

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Sustainable Human Resource Management in Tourism

Part of the book series: Geographies of Tourism and Global Change ((GTGC))

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Abstract

This paper is formulated in response to the need to understand the concept of facilities management practice and the growing importance given to sustainability issues in hotels. It aims to present the main contribution of facilities management in the operation, management and maintenance of sustainable hotels. It expounds the role of facilities management in a hotel facility and how it relates to the three-dimensional concept of sustainability that focuses on environmental, economic and social equity issues. The integration of the different facets of facilities management to the triple bottom line of sustainable development leads to developing a model based on the intellectual human capital framework. This paper is based on literature review of published work within the hospitality and tourism industry in relation to facilities management, human resource and sustainability principles which may serve as basis for further research paradigm.

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Author information

Authors and Affiliations

  1. Strathmore University, Nairobi, Kenya

    Joselyn Goopio

Authors
  1. Joselyn Goopio
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Correspondence to Joselyn Goopio .

Editor information

Editors and Affiliations

  1. Department of Human Resource Management, University of Strathclyde, Glasgow, UK

    Tom Baum

  2. Department of Human Resource Management, University of Strathclyde, Glasgow, UK

    Ann Ndiuini

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Goopio, J. (2020). Contribution of Facilities Management Towards Hotel Sustainability. In: Baum, T., Ndiuini, A. (eds) Sustainable Human Resource Management in Tourism. Geographies of Tourism and Global Change. Springer, Cham. https://doi.org/10.1007/978-3-030-41735-2_15

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