Abstract
Optimizing the profitability of a business is a challenge that involves considering multiple internal and external variables to organizations. Based on a multi-criteria approach, this study aims to propose a model that allows the ordering of significant factors to optimize the profitability of a clinical laboratory. In methodological terms, this study was conducted in two phases. The first phase sought to develop a brainstorming and cognitive mapping in a clinical laboratory located in Acarau, Ceara. The second phase included multi-criteria analysis, based on the MACBETH methodology, from surveys answered by twenty laboratory managers in Ceara state. By employing the M-MACBETH software to analyze data, satisfactory results were obtained as regards the profitability optimization model of laboratories. Therefore, this study concludes that the computational results were promising.
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Capistrano, J.R., Pinheiro, P.R., da Silva Júnior, J.G., de Sousa Nogueira, P. (2019). Structuring a Multicriteria Model to Optimize the Profitability of a Clinical Laboratory. In: Silhavy, R., Silhavy, P., Prokopova, Z. (eds) Computational Statistics and Mathematical Modeling Methods in Intelligent Systems. CoMeSySo 2019 2019. Advances in Intelligent Systems and Computing, vol 1047. Springer, Cham. https://doi.org/10.1007/978-3-030-31362-3_6
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