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Diagnosing Business Processes

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Fault Diagnosis of Dynamic Systems

Abstract

Most of the organizations related to industrial manufacturing are process oriented. In order to facilitate their daily processes, enterprises use software, automating the execution order of their more frequent activities. Business Process Management Systems (BPMSs) have helped industry to orchestrate their tasks and recover every used information, combining knowledge from information technology area and management science to improve operational business processes (van der Aalst in Wiley encyclopedia of computer science and engineering. Wiley, New Jersey, 2008). Business Process Models (BPMs) are formed of tasks combined by means of a workflow that lets the achievement of a particular business goal (Weske in Business process management: concepts, languages, architectures. Springer-Verlag New York Inc., Secaucus, NJ, USA, 2007).

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Acknowledgements

This work has been partially funded by the Ministry of Science and Technology of Spain (TIN2015-63502-C3-2-R) and the European Regional Development Fund (ERDF /FEDER). We would like to thank SACU of the University of Seville for the valuable information that has contributed toward the development of the ideas in this chapter.

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Correspondence to Diana Borrego .

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Borrego, D., Gómez-López, M.T. (2019). Diagnosing Business Processes. In: Escobet, T., Bregon, A., Pulido, B., Puig, V. (eds) Fault Diagnosis of Dynamic Systems. Springer, Cham. https://doi.org/10.1007/978-3-030-17728-7_16

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