Abstract
The role of iconic buildings in creating and re-establishing destinations is widely known. However, although buildings can physically make a destination, culture brings it into life. This chapter uses the case of the d’Arenberg Cube in order to explain how the synergies of wine, tourism and art have been exploited in order to develop a destination within a destination by converting an iconic building into a live, social and co-creative experiential space with meaning and cultural significance. The chapter builds on the literature about servicescape design and art-based-initiatives (ABI) in order to provide a theoretical understanding on how the mix of wine, tourism and art can enable wine firms to design meaningful, memorable and transformational wine tourism experiences. Examples from the d’Arenberg Cube are also used to show the applicability and implications of theory to practice. The chapter contributes to the field by investigating the unexplored link between wine, tourism and art.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Bitner, M. J. (1992). Servicescapes: The impact of physical surroundings on consumers and employees. The Journal of Marketing,56(2), 57–71.
Budach, G. (2018). Learning around iconic buildings: Maps of experience in the making. In Learning cities (pp. 147–168). Singapore: Springer.
Cambie, S. (2009, June). Iconic buildings and tourism: Where to next? Tourism Insights.
Dunphy, S. (2016). Using comic art to illustrate various and nefarious modern business practices. The Business & Management Review,7(3), 3.
Getz, D., & Brown, G. (2006). Critical success factors for wine tourism regions: A demand analysis. Tourism Management,27, 146–158.
Kotler, P. (1973). Atmospherics as a marketing tool. Journal of Retailing, 49(4), 48–64.
Lindsay, G. (2018). One icon, two audiences: How the Denver Art Museum used their new building to both brand the city and bolster civic pride. Journal of Urban Design,23(2), 193–205.
Liu, S. Q., Bogicevic, V., & Mattila, A. S. (2018). Circular vs. angular servicescape: ‘Shaping’ customer response to a fast service encounter pace. Journal of Business Research,89, 47–56.
Mari, M., & Poggesi, S. (2013). Servicescape cues and customer behavior: A systematic literature review and research agenda. The Service Industries Journal,33(2), 171–199.
Oakes, S. (2000). The influence of the musicscape within service environments’. Journal of Services Marketing,14(7), 539–556.
Osborn, C. (2018, August 7). The New Future Wine. Presentation at University of South Australia. Available at https://unisa.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=25cb6b15-9fb0-4ce6-9c83-a942005d0a9d.
Park, J. Y., Back, R. M., Bufquin, D., & Shapoval, V. (2019). Servicescape, positive affect, satisfaction and behavioral intentions: The moderating role of familiarity. International Journal of Hospitality Management,78, 102–111.
Purani, K., & Kumar, D. S. (2018). Exploring restorative potential of biophilic servicescapes. Journal of Services Marketing,32(4), 414–429.
Rentschler, R., Bridson, K., & Evans, J. (2014). Exhibitions as sub-brands: An exploratory analysis. Arts Marketing: An International Journal,4(1/2), 45–66.
Rentschler, R., Lehman, K., & Fillis, I. (2018). A private entrepreneur and his art museum: How MONA took Tasmania to the world. In L. Lazzeretti & M. Vecco (Eds.), Creative industries and entrepreneurship: Paradigms in transition from a global perspective. Cheltenham: Edward Elgar.
Rosenbaum, M. S. (2009). Restorative servicescapes: Restoring directed attention in third places. Journal of Service Management, 20(2), 173–191.
Rosenbaum, M. S., Otalora, M. L., & Ramírez, G. C. (2016). The restorative potential of shopping malls. Journal of Retailing and Consumer Services,31, 157–165.
Sarah Construction. (2018). Constructing a unique vision: d’Arenberg Cube, Sarah Construction. Accessed December 5, 2018. http://sarah.com.au/darenberg-cube/.
Scerri, M., Edwards, D., & Foley, C. (2018). Design, architecture and the value to tourism. Tourism Economics. https://doi.org/10.1177/1354816618802107.
Sigala, M. (2019a). Managing and marketing wine destinations with and through art: A framework for designing wine experiences. In M. Sigala & R. Robertson (Eds.), Management and marketing of wine destinations: Theory, practice and cases. Cham: Palgrave Macmillan.
Sigala, M. (2019b). Scarecrows: An art exhibition at Domaine Sigalas inspiring transformational wine tourism experiences. In M. Sigala & R. Robertson (Eds.), Management and marketing of wine tourism business (pp. 313–343). Cham: Palgrave Macmillan.
Acknowledgements
I would like to cordially thank Chester Osborn for sharing with me valuable and insightful information about the conceptualisation and implementation of his precious dream.
Chester is a charismatically creative and beautiful mind, a free and innovative spirit that is not afraid to think outside and beyond the box, an eye that sees differently and a man that makes a difference.
It was my pleasure meeting, interviewing and learning from you, Chester.
Thank you for your time and all your contributions to the Centre for Tourism & Leisure Management (University of South Australia), your inspirational talk and excellent performance.
Looking forward to your future endeavours. I have already scheduled a publication on ‘The Cube re-visited’.
Marianna Sigala
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 The Author(s)
About this chapter
Cite this chapter
Sigala, M., Rentschler, R. (2019). Developing a Destination Within a Destination: The d’Arenberg Cube, the Iconic Monument of Experiences That Synergise Wine, Tourism and Art. In: Sigala, M., Robinson, R.N.S. (eds) Wine Tourism Destination Management and Marketing. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-00437-8_16
Download citation
DOI: https://doi.org/10.1007/978-3-030-00437-8_16
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-00436-1
Online ISBN: 978-3-030-00437-8
eBook Packages: Business and ManagementBusiness and Management (R0)