Abstract
New forms of collaborative and open leadership are becoming an imperative as an increasingly networked and online society takes hold. Yet the political contours of political life in a digital world are often centralizing in many respects, constraining the emergence and traction of new forms of leadership and new governance models. Whereas mobility promotes and personifies openness and networks, the political and organizational foundations of the “machinery” of government are secrecy and bureaucracy. Understanding this clash is central to dissecting the challenges faced by the public sector today—a precursor to orchestrating any adaptation that must find ways to refurbish rather than abandon traditional public sector underpinnings with respect to behavioral values and culture and organizational and political structures.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
These sorts of struggles have continued unabated through successive Labour and Coalition Governments cresting with 2011 scandals involving phone-tapping by various media outlets and close relationship between the Murdoch media empire and political officials (leading to a formal public inquiry in 2012).
- 2.
With the exception of Research in Motion, based in Waterloo, Canada, a region known in Canada as Silicon Valley North.
- 3.
References
Aucoin, P., Jarvis, M., & Turnbull, L. (2011). Democratizing the constitution: Reforming responsible government. Toronto, ON: Emond Montgomery Publications.
Belanger, D., Coe, A., & Roy, J. (2007). Why business models matter. CIO Government Review (July), IT World Canada.
Borins, S., Kernaghan, K., Brown, D., Bontis, N., 6, P., & Thompson, F. (2007). Digital State at the Leading Edge. Toronto: University of Toronto Press.
Carmody, T. (2012, February 24). Apple gives shareholders more input: Will Facebook get the message? WIRED Magazine.
Carr, N. (2008). Is Google making us stupid?
Clark, I., & Swain, H. (2005). Distinguishing the real from the surreal in management reform: Suggestions for beleaguered administrators in the government of Canada. Canadian Public Administration, 48(4), 453–476.
Dutil, P., Howard, C., Langford, J., & Roy, J. (2010). The service state—Rhetoric, reality, and promise (Governance series). Ottawa, ON: University of Ottawa Press.
Flumian, M. (2009). Citizens as prosumers: the next frontier of service innovation. Ottawa, ON: nGenera Institute on Governance.
Flumian, M., Coe, A. A., & Kernaghan, K. (2007). Transforming service to Canadians: The service Canada model. International Review of Adminstrative Sciences, 73(4), 557–568.
Fountain, J. E. (2001). Building the virtual state: Information technology and institutional change. Washington, DC: Brookings Institution Press.
Hubbard, R., Paquet, G., & Wilson, C. (2012). Stewardship: Collaborative metagovernance and inquiring systems. Ottawa, ON: Invenire Books.
Kamarck, E. C. (2002). Applying 21st century government to homeland security. Arlington, VA: PricewaterhouseCoopers Endowment for the Business of Government.
Martin, L. (2010). Harperland: The politics of control. Toronto, ON: Penguin Group Canada.
McNutt, K. (2009). Citizen engagement through online consultation a comment on public involvement and e-consultation: A new era of democratic governance in Canada. Montreal, QC: IRPP.
McNutt, K. A., & Carey, M. (2008). Canadian digital government. Regina: Saskatchewan Institute of Public Policy.
Meijer, A. J. (2011). Networked Coproduction of public services in virtual communities: From a government-centric to a community approach to public service support. Public Administration Review, 7, 598–607.
Paquet, G. (1997). States, communities and markets: The distributed governance scenario. In T. J. Courchene (Ed.), The nation-state in a global information era: Policy challenges the bell Canada papers in economics and public policy (pp. 25–46). Kingston, ON: John Deutsch Institute for the Study of Economic Policy.
Paquet, G. (2004). There is more to governance than public candelabras: E-governance and Canada’s public service. In L. Oliver & L. Sanders (Eds.), E-government reconsidered: Renewal of governance for the knowledge age. Regina: Canadian Plains Research Center.
Reddick, C. G. (2011). Customer Relationship Management (CRM) technology and organizational change: Evidence for the bureaucratic and e-government paradigms. Government Information Quarterly, 28, 346–353.
Reddick, C. G., & Aikins, S. K. (Eds.). (2012). 2.0 technologies and democratic governance: Political, policy and management implications. New York: Springer.
Reddick, C. G., & Roy, J. (2013). Business perceptions and satisfaction with E-government: Findings from a Canadian Survey. Government Information Quarterly (forthcoming).
Roberts, A. (2006). Blacked out—Government secrecy in the information age. New York: Cambridge University Press.
Roy, J. (2006). E-government in Canada: Transformation for the digital age (Governance Series). Ottawa, ON: University of Ottawa Press.
Roy, J. (2008). Beyond Westminster governance: Bringing politics and public service into the network era. Canadian Public Administration, 5(4), 541–568.
Roy, J. (2010). The rise of networked governance everywhere but in Westminster democracy. Policy options, September, 2010. Montreal, QC: Institute for Research on Public Policy.
Roy, J. (2011). Bridging the great divide: Piliticians and the public. Montreal, QC: IRPP.
Roy, J. (2012a). Social media’s democratic paradox: Lessons from Canada. European Journal of ePractice, 16, 5–15.
Roy, J. (2012b). E-government & the evolution of service Canada—Transformation or stagnation? In C. G. Reddick (Ed.), Public sector transformation through E-government: Experiences from Europe and North America. London: Routledge.
Roy, J. (2012c). Secrecy versus openness: Democratic adaptation in a Web 2.0 era. In C. G. Reddick & S. K. Aikins (Eds.), Web 2.0 technologies and democratic governance: Political, policy and management implications. New York: Springer.
Roy, J. (2013). E-government & the evolution of service Canada—Transformation or stagnation? In C. G. Reddick (Ed.), Public sector transformation through E-government: Experiences from Europe and North America. London: Routledge.
Schon, D. (1971). Beyond the stable state. New York: Random House.
Stoker, G. (2005). Public value management—A new narrative for networked governance? American Review of Public Administration, 36(1), 41–57.
Thomas, P. (2008). Political Administrative Interface in Canada’s Public Sector. Optimum Online, 38(2).
Treadwell, J. (2007). Shared Governance and Collaboration. Prepared for EDUCAUSE Australasia 2007—Advancing knowledge pushing boundaries. Melbourne, Australia.
Batorski, M., & Hadden, D. (2010) Embracing Government 2.0. Virginia: Grant Thorton. Retrieved from: http://www.grantthornton.com/staticfiles/GTCom/Publicsector/Gov20Jan2010.pdf
Friedman T. (2011, October 23) Info technology revolution is taking off big-time. Retrieved from The Daily Advance: http://www.dailyadvance.com/opinion/other-views/thomas-friedman-infotechnology-revolution-taking-big-time-734597
Reid, J. (2004). Holding Governments Accountable by Strengthening Access to Information Laws and Information Management Practices. In Oliver, L. and Sanders, L., Eds. (2004) E-Government Reconsidered: Renewal of Governance for the Knowledge Age. Regina: Canadian Plains Research Center.
Lips, M. (2012). E-government is dead: Long live public adminstration 2.0. Information Polity, 17(2012), 239–250.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer Science+Business Media New York
About this chapter
Cite this chapter
Roy, J. (2013). Bureaucracy Versus Mobility. In: From Machinery to Mobility. Public Administration and Information Technology, vol 2. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-7221-6_2
Download citation
DOI: https://doi.org/10.1007/978-1-4614-7221-6_2
Published:
Publisher Name: Springer, New York, NY
Print ISBN: 978-1-4614-7220-9
Online ISBN: 978-1-4614-7221-6
eBook Packages: Business and EconomicsEconomics and Finance (R0)