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Applying the IPM Framework to Improve Remote Performance Management in the Contexts of Chronic Disease Care

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Pervasive Health Knowledge Management

Part of the book series: Healthcare Delivery in the Information Age ((Healthcare Delivery Inform. Age))

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Abstract

The exponential growth of data coupled with a rapid increase of service demands in healthcare contexts requires a robust framework, which can support IT intelligent solutions as well as web-based service handling. We proffer the Intelligent Performance Management (IPM) framework as such an Internet based model that can enable greater access to clinical components by providing collaborative layers for service offerings on the web using Business Intelligence techniques. Thus, this chapter examines the technical and conceptual layers of the IPM framework and also defines some of the associated knowledge driven healthcare services by the IPM model in order to enhance healthcare performance management. To illustrate the benefits of the IPM framework to improve web-based performance management in healthcare contexts, we focus on chronic disease care in the case of improving a new wireless monitoring solution, an area, which requires high-quality performance management to facilitate development of appropriate remote care and management.

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Author information

Authors and Affiliations

  1. Epworth Chair Health Information Management, School of Business Information Technology and Logistics, RMIT University, 3001, Melbourne VIC, Australia

    Fatemeh Hoda Moghimi & Nilmini Wickramasinghe

  2. 131 Glen Crescent, L4J 4W4, Ontario, Canada

    Steve Goldberg

Authors
  1. Fatemeh Hoda Moghimi
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  2. Steve Goldberg
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  3. Nilmini Wickramasinghe
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Corresponding author

Correspondence to Nilmini Wickramasinghe .

Editor information

Editors and Affiliations

  1. , Coventry University, Health Design and Technology Institute (, Puma Way, COVENTRY West Midlands, CV1 2TT, United Kingdom

    Rajeev Bali

  2. The University of Adelaide Business Scho, Pulteney Street 10, Adelaide, 5005, South Australia, Australia

    Indrit Troshani

  3. Glen Crescent 131, Thornhill, L4J 4W4, Ontario, Canada

    Steve Goldberg

  4. , RMIT University, School of Business Information Technolog, GPO Box 2476, Melbourne VIC, 3001, Australia

    Nilmini Wickramasinghe

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Moghimi, F., Goldberg, S., Wickramasinghe, N. (2013). Applying the IPM Framework to Improve Remote Performance Management in the Contexts of Chronic Disease Care. In: Bali, R., Troshani, I., Goldberg, S., Wickramasinghe, N. (eds) Pervasive Health Knowledge Management. Healthcare Delivery in the Information Age. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-4514-2_17

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  • DOI: https://doi.org/10.1007/978-1-4614-4514-2_17

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  • Publisher Name: Springer, New York, NY

  • Print ISBN: 978-1-4614-4513-5

  • Online ISBN: 978-1-4614-4514-2

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