Abstract
Good news for the CHI community: Behind the scenes, corporations are re-organizing to achieve user-centered products and services.
Originally, copyright © 2004 by Aaron Marcus and Associates, Inc. (AM+A).
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Marcus, A. (2015). User-Experience Planning for Corporate Success. In: HCI and User-Experience Design. Human–Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-4471-6744-0_14
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DOI: https://doi.org/10.1007/978-1-4471-6744-0_14
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