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Leading and Managing Change: Systems Improvement

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The SAGES Manual of Quality, Outcomes and Patient Safety

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Abstract

Change management is a structured, proactive, coordinated approach to transition individuals and organizations from a current state to a desired future state to achieve lasting change. As such, change is viewed not as an event, but rather, as a planned process that occurs within a specified period of time. A successful change management initiative is usually guided by a strong model or framework that anticipates and mitigates resistance along the way and outlines a stepwise, gradual process of transition.

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Selected Readings

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Author information

Authors and Affiliations

  1. Department of Surgery, Medical University of South Carolina, 25 Courtenay Drive, Suite 7018, MSC 295, Charleston, SC, 29425, USA

    Nestor F. Esnaola MD, MPH, MBA

  2. Center for Executive Education, College of Business Administration, University of Tennessee, 608 Stokely Management Center, Knoxville, TN, 37996-0562, USA

    Kate Atchley PhD

Authors
  1. Nestor F. Esnaola MD, MPH, MBA
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  2. Kate Atchley PhD
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Corresponding author

Correspondence to Nestor F. Esnaola MD, MPH, MBA .

Editor information

Editors and Affiliations

  1. , Minimally Invasive and Bariatric Surgery, Thomas Jefferson University, 1100 Walnut Street, Philadelphia, 19107, Pennsylvania, USA

    David S. Tichansky, MD, FACS

  2. Minimally Invasive Surgery, Stanford School of Medicine, Pasteur Drive 300, Stanford, 94305, USA

    John Morton, MD, MPH

  3. Beth Israel Deaconess Medical, Center (BIDMC), Harvard Medical School, Brookline Ave. 330, Boston, 02215-5400, Massachusetts, USA

    Daniel B. Jones

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© 2012 Springer Science+Business Media, LLC

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Esnaola, N.F., Atchley, K. (2012). Leading and Managing Change: Systems Improvement. In: Tichansky, MD, FACS, D., Morton, MD, MPH, J., Jones, D. (eds) The SAGES Manual of Quality, Outcomes and Patient Safety. Springer, Boston, MA. https://doi.org/10.1007/978-1-4419-7901-8_6

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  • DOI: https://doi.org/10.1007/978-1-4419-7901-8_6

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  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4419-7900-1

  • Online ISBN: 978-1-4419-7901-8

  • eBook Packages: MedicineMedicine (R0)

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