Abstract
The high demands and expectations of our patients are placed on our standards of work—and quite rightly too, because we would have to account for the consequences of any mistakes we might make. Although countless couples become pregnant and give birth to healthy children, the number of unsuccessful treatments still outweighs the successful ones. The ART clinics are therefore under constant pressure to improve the quality of their services and increase the percentage of successful treatment cycles. A quality control system is the tool with which this expectation is met. It is a concept adapted from the industry sector. The aim of this is to establish procedures (standard work methods), which ensure that these established levels of quality are reached and maintained. Furthermore, the result must be visible in order to prove that standards are being adhered to and met.
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Tilleman, K. et al. (2013). Belgium: ISO 9001:2000 Certification as a Base for Total Quality Management in ART. In: Bento, F., Esteves, S., Agarwal, A. (eds) Quality Management in ART Clinics. Springer, Boston, MA. https://doi.org/10.1007/978-1-4419-7139-5_19
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DOI: https://doi.org/10.1007/978-1-4419-7139-5_19
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