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Digital Government in North America: A Comparative Analysis of Policy and Program Priorities in Canada, Mexico, and the United States

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Comparative E-Government

Part of the book series: Integrated Series in Information Systems ((ISIS,volume 25))

Abstract

International digital government research has increased in the last 10 years. However, international research comparing or analyzing relevant problems for the North American region is scarce. In an effort to lay the foundation for new research in the context of North America, this chapter presents a comparative analysis of policy and program priorities of digital government in Canada, Mexico, and the United States. Common themes in the agendas of the three countries include services to the citizen, improved government operations, transparency, connectivity, and economic development. Main differences can be explained on the basis of differences in development. In general, we could say that the US government is renewing its e-government agenda, as a component of a wider innovation system. The government of Canada is also in a refreshing process, but more directed to consolidate a digital architecture for government services and operations, and Mexico is in the process of consolidating a digital government program.

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Acknowledgements

This work was partially supported by the Inter-Institutional Program of Studies about the Region of North America (PIERAN), Mexico, the National Council for Science and Technology (CONACYT-Mexico), Grant No. I0110/127/08, and the US National Science Foundation (NSF), Grant No. 37656. Any opinions expressed in this material are those of the authors and do not necessarily reflect the views of NSF, CONACYT, or PIERAN.

Author information

Authors and Affiliations

  1. Universidad de las Americas Puebla, Cholula, Puebla, 72820, Mexico

    Luis F. Luna-Reyes

  2. Center for Technology in Government, University at Albany, SUNY, Albany, NY, 12205, USA

    Theresa A. Pardo

  3. Centro de Investigacion y Docencia Economicas, Mexico, DF, 01210, Mexico

    J. Ramon Gil-Garcia

  4. California State University, Dominguez Hills, Carson, CA, 90747, USA

    Celene Navarrete

  5. Clark University, Worcester, MA, 01610, USA

    Jing Zhang

  6. Laval University, Quebec, QC, Canada, G1V 0A6

    Sehl Mellouli

Authors
  1. Luis F. Luna-Reyes
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  2. Theresa A. Pardo
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  3. J. Ramon Gil-Garcia
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  4. Celene Navarrete
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  5. Jing Zhang
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  6. Sehl Mellouli
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Corresponding authors

Correspondence to Luis F. Luna-Reyes , Theresa A. Pardo , J. Ramon Gil-Garcia , Celene Navarrete , Jing Zhang or Sehl Mellouli .

Editor information

Editors and Affiliations

  1. Dept. Public Administration, University of Texas, San Antonio, W. Durango Blvd. 501, San Antonio, 78207, USA

    Christopher G. Reddick

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Luna-Reyes, L.F., Pardo, T.A., Gil-Garcia, J.R., Navarrete, C., Zhang, J., Mellouli, S. (2010). Digital Government in North America: A Comparative Analysis of Policy and Program Priorities in Canada, Mexico, and the United States. In: Reddick, C. (eds) Comparative E-Government. Integrated Series in Information Systems, vol 25. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-6536-3_7

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