This paper takes the importance to economic and social development of the scale, scope, growth rate and global pervasiveness of the ‘service economy’ as given. In that context, it describes the Institute for International Services Innovation initiative at Trinity, noting its rationale, design, interdependencies and key challenges. It also notes the conjoined roles of industry, organizations more generally, Government and IBM, and makes some suggestions for progress in the emerging SSME and related knowledge creation communities.
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Murray, J. (2008). A Research Based Educational initiative: The institute for international Services innovation at Trinity College Dublin. In: Hefley, B., Murphy, W. (eds) Service Science, Management and Engineering Education for the 21st Century. Service Science: Research and Innovations in the Service Economy. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-76578-5_8
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DOI: https://doi.org/10.1007/978-0-387-76578-5_8
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