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Impacts and Limitations of Intelligent Agents in Electronic Commerce

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The Human Society and the Internet Internet-Related Socio-Economic Issues (HSI 2001)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2105))

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Abstract

Agent-based economy or agent-based electronic commerce is the term for describing one of possible next steps of electronic commerce. The systematic understanding of the agent-based economy is important for researchers to develop practical intelligent agent systems, and for current electronic commerce industries to cope with the challenges of the intelligent agents. With these purposes, we conduct a comprehensive review of ongoing and future impacts of intelligent agents to electronic commerce from business model perspective. We classify intelligent agents by their functions and roles in electronic commerce and analyze the business model change by intelligent agents, based on Timmers’s definition of business model. Changes in architecture of flows, responses of players, influences to revenue model and participant’s benefits, and funding source are discussed with real world business examples and related researches. We also discuss the limitations of intelligent agents in electronic commerce.1

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Author information

Authors and Affiliations

  1. School of Business, Korea University, Anam-Dong, Sungbuk-Ku, Seoul, 136-701, Korea

    Dong Su Jin

  2. School of Business, Korea University, Anam-Dong, Sungbuk-Ku, Seoul, 136-701, Korea

    Kyoung Jun Lee

Authors
  1. Dong Su Jin
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  2. Kyoung Jun Lee
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Editor information

Editors and Affiliations

  1. Cyber Database Solutions, Inc., 3445 Executive Center Drive, Suite 256, Austin, TX, 78731, USA

    Won Kim

  2. Department of Computer Science, National University of Singapore, 3 Science Drive 2, Singapore, 117543

    Tok-Wang Ling

  3. Department of Computer Science, KAIST, 373-1Yusung-Ku, Taejon, 305-701, Korea

    Yoon-Joon Lee

  4. Department of Computer Science and Engineering, Ewha Womans University, Seodaemun-Ku, Seoul, 120-750, Korea

    Seung-Soo Park

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© 2001 Springer-Verlag Berlin Heidelberg

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Su Jin, D., Jun Lee, K. (2001). Impacts and Limitations of Intelligent Agents in Electronic Commerce. In: Kim, W., Ling, TW., Lee, YJ., Park, SS. (eds) The Human Society and the Internet Internet-Related Socio-Economic Issues. HSI 2001. Lecture Notes in Computer Science, vol 2105. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-47749-7_3

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  • DOI: https://doi.org/10.1007/3-540-47749-7_3

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-42313-3

  • Online ISBN: 978-3-540-47749-5

  • eBook Packages: Springer Book Archive

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