Abstract
Knowledge Management has always been a constant concern in public administrations. Many ICT enabled applications of Knowledge Management have become available to support managers and street level bureaucrats with their policy development and policy implementation tasks. In a democratic constitutional state citizens are entitled, as well, to profit from the growing possibilities to influence policies and to monitor the performance of governments. It is time for a systematic development of an agenda of e-Knowledge Management for citizens in the future information society.
The original version of this chapter was revised: The copyright line was incorrect. This has been corrected. The Erratum to this chapter is available at DOI: 10.1007/978-3-540-35127-6_28
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Snellen, I. (2003). E-knowledge Management in Public Administration: An Agenda for the Future. In: Wimmer, M.A. (eds) Knowledge Management in Electronic Government. KMGov 2003. Lecture Notes in Computer Science, vol 2645. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44836-5_7
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DOI: https://doi.org/10.1007/3-540-44836-5_7
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