Summary
KPN is strongly committed to continue leading the market with quality services, top products, and excellent operational performance. Outstanding Process Management is imperative to our success. This article describes how we enable business success by employing solid solutions for the process life cycle using the ARIS Platform.
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© 2006 Springer-Verlag Berlin Heidelberg
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Kramer, E., Roovers, E. (2006). Business Process Excellence at Royal KPN. In: Scheer, AW., Kruppke, H., Jost, W., Kindermann, H. (eds) AGILITY by ARIS Business Process Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-33528-5_6
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DOI: https://doi.org/10.1007/3-540-33528-5_6
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-33527-6
Online ISBN: 978-3-540-33528-3
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