Abstract
The information systems manager is often constrained by main-taining a certain threshold amount of memory for an organization. However, this requires more than technical and managerial resolutions, encompassing knowledge management for the group, eliciting tacit knowledge from the end users, and pattern and time series analyses of utilization for various applications.
This paper proposes a framework for building an automated intelligent agent for memory management under the client-server architecture. The emphasis is on collecting the needs of the organization and acquiring the application usage patterns for each client involved in real time. Due to dynamic nature of the tasks, incorporation of a neural network architecture with tacit knowledge base is suggested
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Ahuja, M.K.: Network Structure in Virtual Organizations. Journal of Computer-Mediated Communication. 3 (1998) [online journal]
Applen, J.D.: Technical Communication, knowledge management, and XML. Technical Communication 49, 301–313 (2002)
Davenport, T.H., Prusak, L.: Working Knowledge: How organizations manage what they know. Harvard Business School Press, Boston (1998)
Dutta, S.: Strategies for implementing knowledge-based systems. IEEE Transactions on Engineering Management 22, 79–90 (1997)
Gold, A.H., Malhotra, A., Segars, A.H.: Knowledge management: an organizational capabilities perspective. Journal of Management Information Systems 18, 185–214 (2001)
Grudin, J.: Why CSCW applications fail: problems in the design and evaluation of organizational interfaces. In: Proceedings of the 1988 ACM Conference on Computer Supported Cooperative Work, New York, pp. 85–93 (1988)
Kanawati, R., Malek, M.: A Multi-agent system for collaborative bookmarking. In: Proceedings of the First ACM International Joint Conference on Autonomous Agents and Multi-agent Systems: Part 3, Bologna, Italy, pp. 1137–1138 (2002)
Kankanhalli, A., Tanudidjaja, F., Sutanto, J., Tan, C.Y.: The role of IT in successful knowledge management initiatives. Communications of the ACM 46, 69–73 (2003)
Lansdale, M.: The psychology of personal information management. Applied Ergonomics 19, 55–66 (1988)
Laurillau, Y., Nigay, L.: Clover Architecture for Groupware. In: Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work, pp. 236–245 (2002)
Majchrzak, A., Rice, R.E., Malhotra, A., King, N.: Technology adaptation – the case of a computer-supported inter-organizational virtual team. MIS Quarterly 24, 569–600 (2000)
Malek, M.: Hybrid approaches integrating neural networks and case based reasoning – from loosely coupled to tightly coupled models. In: Sankar, K.P., Tharam, S.D., Daniel, S.Y. (eds.) Soft Computing in Case-based Reasoning, pp. 73–94. Springer, New York (2000)
Markus, M.L., Connolly, T.: Why Computer Supported Collaborative Work appli-cations fail – problems in the adoption of interdependent work tools. In: Proceedings of the International Conference on Computer Supported Collaborative Work (CSCW 1990), pp. 371–380. Association for Computing Machinery, New York (1990)
Markus, M.L.: Toward a theory of knowledge reuse: types of knowledge reuse situations and factors in reuse success. Journal of Management Information Systems 18, 57–93 (2001)
Mathe, N., Chen, J.R.: Organizing and sharing information on the World-Wide Web using a multi-agent systems. In: Proceedings of ED-MEDIA 1998 Conference on Educational Multimedia and Hypermedia, Freiburg, Germany (1998)
Murch, R.: Autonomic Computing. Prentice-Hall, New York (2004)
Nonaka, I., Takeuchi, H.: The Knowledge-creating company – How Japanese companies create Dynamics of Innovation. Oxford University Press, New York (1995)
Pinelle, D., Gutwin, C., Greenberg, S.: Task analysis for groupware usability evaluation – modeling shared-workspace tasks with the mechanics of collaboration. ACM Transactions on Computer-Human Interaction 10, 281–311 (2003)
Roos, L.L., Soodeen, R.-A., Bond, R., Burchill, C.: Working more productively – tools for administrative Data. Health Services Research 38, 1339–1357 (2003)
Roseman, M., Greenberg, S.: Building real-time groupware with GroupKit, a groupware toolkit. ACM Transactions on Computer-Human Interaction 3, 66–106 (2001)
Sycara, K., Pannu, A., Williamson, M., Zeng, D., Decker, K.: Distributed Intelligent Agents. IEEE Intelligent Systems 11, 36–46 (1996)
Taylor, W.A.: Computer-mediated knowledge sharing and individual user differences – an exploratory study. European Journal of Information Systems 13, 52–64 (2004)
Wiesenfeld, B.M., Raghuram, S., Garud, R.: Communication Patterns as Determinants of Organizational Identification in a Virtual Organization. Journal of Computer-Mediated Communication 3 (1998) [online journal]
Willow, C.C.: A Feedforward Multi-layer Neural Network for Machine Cell Formation in Computer Integrated Manufacturing. Journal of Intelligent Manufacturing 13, 75–87 (2002)
Willow, C.C.: Neural Network-based Multiple Agent System for Web Server Management. MU WP No. W05-02, Management Information Systems, School of Business Administration, Monmouth University, NJ (2005a)
Willow, C.C.: Neural Network-based Multiple Agent System for Application Server Management. MU WP No. W05-03, Management Information Systems, School of Business Administration, Monmouth University, NJ (2005b)
Ye, Y., Fischer, G., Reeves, B.: Integrating Active Information Delivery and Reuse Repository Systems. In: Proceedings of the Eighth ACM SIGSOFT International Symposium on Foundations of Software Engineering – 21 Century Applications, San Diego, pp. 60–68 (2000)
Zurada, J.M.: Introduction to Artificial Neural Systems. West Press, St. Paul (1992)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2006 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Willow, C.C. (2006). A Conceptual Framework for Agent-Based Information Resource Management. In: Sha, E., Han, SK., Xu, CZ., Kim, MH., Yang, L.T., Xiao, B. (eds) Embedded and Ubiquitous Computing. EUC 2006. Lecture Notes in Computer Science, vol 4096. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11802167_19
Download citation
DOI: https://doi.org/10.1007/11802167_19
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-36679-9
Online ISBN: 978-3-540-36681-2
eBook Packages: Computer ScienceComputer Science (R0)