Abstract
This industrial report discusses design, implementation, and application of DialogEngines, a commercial WWW application service for business-to-consumer web based self service consulting. DialogEngines combines pseudo natural language dialog, recommendation, product presen tation, virtual character rendering with animation and voice to achieve responsive product consulting. The idea is to “help to buy” rather than “sell”. Briefly mentioned is a fielded consulting sales application.
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References
DialogEngines, http://DialogEngines.com
*.mss, http://www.ifcomputer.co.jp/inap/inap2001/program/inap_bartenstein.ps
MINERVA, http://www.ifcomputer.co.jp/MINERVA/
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© 2005 Springer-Verlag Berlin Heidelberg
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Bartenstein, O. (2005). DialogEngines – Dialog Agents for Web-Based Self Service Consulting. In: Seipel, D., Hanus, M., Geske, U., Bartenstein, O. (eds) Applications of Declarative Programming and Knowledge Management. INAP WLP 2004 2004. Lecture Notes in Computer Science(), vol 3392. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11415763_18
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DOI: https://doi.org/10.1007/11415763_18
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-25560-4
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