Experience with Using General Usability Scenarios on the Software Architecture of a Collaborative System

Abstract

Architecturally-sensitive usability scenarios are important usability concerns that require early consideration in software design so that architectural support can render them easy and cost-effective to implement. Examples include providing the ability to cancel a command, undo commands, aggregate data, etc. This chapter reports on our experiences applying these scenarios to the design of MER Board, a wall-sized interactive system developed by NASA to assist Mars Rover science teams with collaborative data analysis. We applied the scenarios during a major redesign of the software architecture that introduced usability as a valued quality attribute. In the process, we found that the scenarios were well-received by developers who readily understood how they related to MERBoard, that they applied to a collaborative workspace despite having been initially developed for a single-user desktop system, that they had a real impact on the architecture redesign, and that the scenario consideration process was quick and not too onerous for any of the team members.