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Taking a Differentiated View of Intra-organizational Distributed Networks of Practice

A Case Study Exploring Knowledge Activities, Diversity, and Communication Media Use

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Communities and Technologies 2005

Abstract

This study examines distributed networks of practice in a multinational organization in the energy and marine insurance industry. By taking a differentiated view of intra-organizational networks of practice, we identified three main categories of intra-organizational distributed networks of practice in terms of their primary knowledge activities - knowledge sharing, incremental knowledge creation, and radical knowledge creation. We then compared the networks along two dimensions: 1) the degree of diversity among network participants and 2) the communication media used by the network participants. Findings suggest that a higher degree of diversity is related to a higher degree of knowledge creation activities, but too much diversity may be restrictive when the primary activity is radical innovation. In addition, media use findings indicated an unexpected reverse relationship in which networks of practice with high task equivocality used leaner media than networks with less task equivocality. The results also indicate that the degree of diversity of a network's members may influence media use. Finally, support is found for second level media effects of media choice within the networks of practice, such as the degree to which individuals in the core of the network of practice may protect their domain.

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Author information

Authors and Affiliations

  1. Agder University College, Norway

    Eli Hustad

  2. Norway Stockholm School of Economics, Sweden

    Robin Teigland

Authors
  1. Eli Hustad
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  2. Robin Teigland
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Editors and Affiliations

  1. University of Amsterdam, The Netherlands

    Peter Van Den Besselaar

  2. University of Milano, Bicocca, Italy

    Giorgio De Michelis  & Carla Simone  & 

  3. University of Maryland, USA

    Jenny Preece

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Hustad, E., Teigland, R. (2005). Taking a Differentiated View of Intra-organizational Distributed Networks of Practice. In: Van Den Besselaar, P., De Michelis, G., Preece, J., Simone, C. (eds) Communities and Technologies 2005. Springer, Dordrecht. https://doi.org/10.1007/1-4020-3591-8_13

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  • DOI: https://doi.org/10.1007/1-4020-3591-8_13

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-1-4020-3590-6

  • Online ISBN: 978-1-4020-3591-3

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